Ken Garff Ford American Fork

My vist was very good allen has wirked very hard at get my new loan taken car of he has been very helpful i would recamend him my new loan taken car of he has been very helpful i would recamend him More

So, I'm the kind of person who does their research ahead of time. I found my dream car on their website for a steal of a deal! I checked the car fax, and even found myself navigating over to dealerrater.com of time. I found my dream car on their website for a steal of a deal! I checked the car fax, and even found myself navigating over to dealerrater.com as well. After reading all of the positive ratings this dealership had, I was little curious for myself. I emailed in from their website inquiring about the car I had found. Jim got back to me very quickly. After we exchanged emails, I was on my way to the dealership the next afternoon (TODAY!) to test drive the car. Jim was great. He was so laid back and friendly. When it came time to "walk inside" and talk deal or no deal, Jim started by making sure I was comfortable, asked if I wanted him to get me some water, and even made sure I knew where to find the restroom if needed. We started off with him saying, "bottom line, what do you want to do today?" It was great. I told him the ultimate price I wanted to pay per month, and after a few short minutes he was back with a great deal! I was give over the Kelly Blue Book value for my trade, and the dream car was priced very nicely. At every point in the process, I knew where he was, where my trade-in was, and where my dream car was. Jim always made sure that I was made aware of what was going on and where we were in the process. Jim also wanted to make sure that I knew I could ask any questions. That he did not want me walking out of there scratching my head, but instead understanding everything. When it came time to talk to Mark in finance, the service was the same great service. Mark took his time to explain, and even demonstrate, all the protection plan options. He also made sure that I knew what every paper (and there's a lot) was about that I was signing. I had a lot of questions for Mark, and he was very nice, friendly, and professional in every response. I even had a memory-lapse trying to figure out how Mark had my email address already. He sweetly reminded me that I emailed Jim yesterday. :-) Bottom line: The dealership's rating of 4.9/5 is real. If you are looking for a dealer, go with Ken Garff. If you want a wonderful, easy going, non-pushy salesman, ask for Jim! The next car I buy, it'll be from Ken Garff Ford. And I'm recommending them to all my friends. More

My husband and I went to almost every dealer in the Salt Lake Valley and wasn't impressed. The salesmen continued to waste our time and wouldn't listen to what we wanted. They only tried to sell us what the Lake Valley and wasn't impressed. The salesmen continued to waste our time and wouldn't listen to what we wanted. They only tried to sell us what they wanted us to buy. But when we went to Ken Garff Ford it was a completly differnt experiance. Carl Johnson litsten to what we wanted took us right to the vehicle we wanted. Took us on an amazing test drive to really "test" the vehicle out. Carl was very knowledgable on the Ford products. When it was time to buy the vehicle he put us in Mark Ingleby's very capable hands. Mark was able to get us financed and we were able to take the vehicle home that day. We recommend Ken Garff Ford. And I think you would be very happy with your experiance. Ask for Carl and Mark More

Paula was very fun and easy to work with. She knew what she was talking about and was very friendly at the same time. She is a good recommendation. she was talking about and was very friendly at the same time. She is a good recommendation. More

I hate buying a new car. I sat in the truck most of the time or walked the lot looking at the vehicles for sale. But when it came time to go in and sign the paperwork to purchase my new car I was pleasantl time or walked the lot looking at the vehicles for sale. But when it came time to go in and sign the paperwork to purchase my new car I was pleasantly surprised with the very friendly and professional service we received! They made us feel welcome and treated us very well. It is nice to see the values of teamwork and customer satisfaction being practiced at Ken Garff Ford! I would highly recommend them to my family and friends! Thanks to all but especially Paula for helping my car buying experience very comfortable. More

My experience at Ken Garff Ford was great. They responded quickly to all of my concerns and questions and helped me find a vehicle that fit my intrests and my price range. responded quickly to all of my concerns and questions and helped me find a vehicle that fit my intrests and my price range. More

Called in from Central Wyoming at 2:30 pm on a Saturday. Driving a new car at 8:30 that same day. Jim (sales) and Mark (finance) expedited the process knowing that I already knew what i wanted. They skippe Driving a new car at 8:30 that same day. Jim (sales) and Mark (finance) expedited the process knowing that I already knew what i wanted. They skipped the bull and got me in the vehicle I'd requested. I'll be back for my Ford F250 King Ranch. :) More

This is my 8th vehicle purchase in 20 years. Steve was by far the BEST salesperson I have EVER worked with. He is really funny, and very laid-back. There was no pressure to buy, but he had a very straight-fo far the BEST salesperson I have EVER worked with. He is really funny, and very laid-back. There was no pressure to buy, but he had a very straight-forward approach. The sale was easy, and the truck was competitively priced. I arrived at the dealer at 2 pm, and drove off the lot a little after 4pm. I would definitely recommend this dealership, and Steve, to anyone and everyone looking for a new vehicle. More

I had to work hard to get the price I wanted but they were always very respectful and did their job well. The only thing I might mention is that if they loan you a car make sure they put a dealer plate i were always very respectful and did their job well. The only thing I might mention is that if they loan you a car make sure they put a dealer plate in it before you leave. I didn't notice until later in the day that there were no plates on the car they gave me to drive while mine was getting the rhino liner installed. Not a big deal but apparently the driver is held responsible if you get pulled over NOT the dealer. More

This was by far the best experience we've ever had when buying a car. We sold and bought two cars. Brent and Sergio worked very hard to help us get the best price for our trade-ins and to help us find the buying a car. We sold and bought two cars. Brent and Sergio worked very hard to help us get the best price for our trade-ins and to help us find the right cars for our family and in our price range. Shelton was also very good when it came time for the Finance end of our visit. He took time to explain each transaction. This is a good dealership and we will be sure to return for any future car needs. More