Ken Garff Ford American Fork

Ken Garff Ford was my 5th dealership visit today. Usually I am in a real bad mood after the second dealership. Not so with this outfit. They put me at ease, took away the bad mood, and made me feel good enou I am in a real bad mood after the second dealership. Not so with this outfit. They put me at ease, took away the bad mood, and made me feel good enough to buy a new 2011 F150 pickup. This is the second good experience I have had with this dealership. It won't be my last. More

Justin was an exceptional salesman. He made the buying process fun. Right from the start Justin helped us out, took us to see what we wanted, and explained the features of the different vehicles. He kno process fun. Right from the start Justin helped us out, took us to see what we wanted, and explained the features of the different vehicles. He knows his job well and is a great guy. It felt like having a friend who worked there. We would highly recommend the dealership, and Justin in particular. The paperwork and processing were quick and efficient, the vehicles well maintained, and the pricing was fair. No complaints. This was the least painful experience we have had buying a vehicle. More

Very good dealer they were very helpful in my new car purchase.The salesman were caring and new the product they were selling. I would highly recomend this dealer to purchase from. There web page invento purchase.The salesman were caring and new the product they were selling. I would highly recomend this dealer to purchase from. There web page inventory was very helpful to find the car that we wanted. More

Both Paula and Josh were very helpful in my quest to upgrade from a 2009 Mustang GT to a 2011 5.0 GT Premium despite my fast paced attitude. I love the car and the integrated SYNC system for hands free upgrade from a 2009 Mustang GT to a 2011 5.0 GT Premium despite my fast paced attitude. I love the car and the integrated SYNC system for hands free operation. This is my second purchase from this dealership. More

I felt that the experience was a good one. Steve was a I felt that the experience was a good one. Steve was a good salesman. He assisted us in helped us get the vehicle we have been looking for. The only I felt that the experience was a good one. Steve was a good salesman. He assisted us in helped us get the vehicle we have been looking for. The only thing that could have been better was our vehicle was not detailed and we had to clean it after we got home. We were told that they did not have it long enough to detail it. I felt that it could have been vacuumed out and wiped down without a problem. Our vehicle had other issues that were taken of helping it look new. Steve has kept in touch to make sure that we are pleased with our vehicle. The customer service in the Quick lane is also good. I look forward to going back when I need service of my vehicle. More

We got a post card in mail saying they would buy our 2003 Ford F 150 for 100% of the value of it. We were not looking to trade but thought since we had a chance we would check it out. I started to throw it Ford F 150 for 100% of the value of it. We were not looking to trade but thought since we had a chance we would check it out. I started to throw it away but I kept it for a few days. When I called and talked to Jim he told me he had something that was just right for my price range. The most important thing was I had to keep it at the payments I was already making. They greeted us as soon as we got out of our truck, had it ready for us, let us drive it by ourselves (which most companies don't do anymore). I told him what I could pay and he said he could do it for me. Having just bought a Jeep last year and having to deal with their nonsense about the price, this experience was so much easier than that one. I was shocked when he was able to get the payment within $7.00 of where I was. This transaction was so much smoother. I would recommend them to anyone. I was disappointed about the gift card. There isn't much of a choose from on it, but the people were very nice. Great job done! More

I was only there to test drive the vehicle I have been obsessing over for a year now. Steve greeted us quickly and allowed us to take it on a test drive. During our drive, Steve was able to tell me all obsessing over for a year now. Steve greeted us quickly and allowed us to take it on a test drive. During our drive, Steve was able to tell me all about the features and even walked me through the sync system and showed me all the cool gadgets the Ford Edge comes with. He was very knowledgeable and very friendly. When we returned to the dealership, as all salesman do, he asked me if I was ready to buy and of course being a $40k truck, I was not prepared to spend that much. Steve was quick to remember a lease that had just been returned and let me know it was used and a few years older but was fully loaded and had low mileage on it. I was able to test drive that one and fell in love! Thanks to Steve, I was finally able to make my obsession a reality and am SO glad I decided to stop by for a test drive. Steve is a great salesman. He wasn't pushy and made me feel that I was getting a great deal and not being taken advantage of. When I returned to pick up my license plates, Steve was kind enough to greet me and put my plates on for me. My overall experience was a great one and I will continue to return to this location for future purchases. More

Why im giving this Person Nate Holzapfel very good rating, He wa great with Customer Servic. We talked to him on the phone for about two day before we came in to see him We didnt feel pressured. Quali rating, He wa great with Customer Servic. We talked to him on the phone for about two day before we came in to see him We didnt feel pressured. Quality of Work was good also hes straightforward. He's a very nice person we had no conflict. The Price was great, he work on the price with us and helped with the insurance!!:)Overall Experienc great. More

This dealership was by far the best experience that I have ever had... I have purchased 4 cars in the last five years and I am amazed at the level of customer service and friendliness that Ken Garff Ford have ever had... I have purchased 4 cars in the last five years and I am amazed at the level of customer service and friendliness that Ken Garff Ford in American Fork has. The pricing was top of the line and I will make them the sole dealership of choice for any future purchases that I have. I have already passed along this to numerous family and friends and would like to make sure that everyone else knows the benefits of a team like this working to get you the best price and the car you like.... Thanks Guys More

Justin was awesome to work with! He gave us a fair trade for our old vehicle and went worked hard to find me the flex we wanted! He took the time to explain everything about the new vehicle. And he was not for our old vehicle and went worked hard to find me the flex we wanted! He took the time to explain everything about the new vehicle. And he was not pushy and he had a great personality about him! All the employees were friendly. We will highly recommend Justin and the dealership to everybody! I love my new flex! Tony and korie More