Ken Garff Ford Ft. Collins

Bought used 2019 truck. Was told no Factory recalls. Ended up having three factory recalls on truck. Seller Jared said he would have service department contact me to fix problems. No service department Ended up having three factory recalls on truck. Seller Jared said he would have service department contact me to fix problems. No service department contacted me and Jared blew me off saying to contact a different dealer. No happy with follow through on what he said he would do. More

We had some major issues with our last truck to the point we needed to get rid of it. Anthony, Irwin and the GM bent over backwards to help my spouse and I get into a new Ranger. In the process we were so pl we needed to get rid of it. Anthony, Irwin and the GM bent over backwards to help my spouse and I get into a new Ranger. In the process we were so pleased we ended up buying my wife a Ranger also. Thanks for the great experience. The app won’t let me score for customer service, quality, friendliness and pricing but all are 5 star quality. More

Went in an saw Jacob about possibly getting a new vehicle. He was very knowledgeable about the trucks I was looking at. I didn’t feel pressured by him and was happy to deal with him. I am enjoying my vehicle. He was very knowledgeable about the trucks I was looking at. I didn’t feel pressured by him and was happy to deal with him. I am enjoying my new F150. Thanks to the whole crew at Spradley-Barr Fort Collins. More

Installation of accessories to new vehicle Spradley Barr Ford has always been a very pleasant organization to work with from their service department to their sales division. Sales and service Spradley Barr Ford has always been a very pleasant organization to work with from their service department to their sales division. Sales and service departments have been very thorough with my recent purchases, awesome to work with. More

The best service! They got me in and out in no time. I messed up on the time yet they still fit me in and was very fast on the service. Thank you They got me in and out in no time. I messed up on the time yet they still fit me in and was very fast on the service. Thank you More

OK Overall OK service overall, nothing exceptional though, had to ask to have the car washed which they used to do all the time. I did have some trouble with my OK service overall, nothing exceptional though, had to ask to have the car washed which they used to do all the time. I did have some trouble with my appointment for 12-24-19. I had multiple email confirmations for the appointment, took time off from work and when I showed up for my appointment, the dealership was closed and when I asked all they said was sorry, we did not have many appointments so we decided not to open up. It would have been nice to have known about that so I did not have to lose a 1/2 day of work. More

The experience with Shawn was great, he took really good care of me. Derek in finance was a great help as well. Thanks for a pleasant transaction! care of me. Derek in finance was a great help as well. Thanks for a pleasant transaction! More

Great service Very professional with no surprises. The always are so nice to deal with and do great work. Highly recommend this dealership. Ford make the best cars Very professional with no surprises. The always are so nice to deal with and do great work. Highly recommend this dealership. Ford make the best cars and Trucks! More

Service under Warranty Excellent service, friendly, fast and answered my questions. Excellent in all areas..Scott in Service was friendly, and answered all my questions, it Excellent service, friendly, fast and answered my questions. Excellent in all areas..Scott in Service was friendly, and answered all my questions, it was fast and efficient. And I loved getting a car wash More

Luis Dominguez is hands down the best service advisor. I've been in multiple times and he is always the service advisot I request. They do a great job. Shout out to Christian my tech if he's still ther I've been in multiple times and he is always the service advisot I request. They do a great job. Shout out to Christian my tech if he's still there too. More