
Ken Garff Ford Ft. Collins
Fort Collins, CO
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Knowledgable and Caring Although Nate was new at selling, he was very knowledgeable about the F150 we were interested in, and concerned that we received proper care and atten Although Nate was new at selling, he was very knowledgeable about the F150 we were interested in, and concerned that we received proper care and attention. Thank you Nate! Although we chose not to finance, Scott was very helpful at explaining the various warranty packages to help us select the right one for us. Our experience with the entire team was not that of high pressure sales, but a team that cared about meeting our needs. This dealership has a great team! More
Very helpful, friendly service Sam was very friendly and helpful in helping us find a truck that fit my fiance's specs but would also work with our budget. He helped us immensely i Sam was very friendly and helpful in helping us find a truck that fit my fiance's specs but would also work with our budget. He helped us immensely in figuring out the best way for us to finance and put together multiple scenarios so that we could get the best deal for us. We love the truck and are very happy with the choice we ended up making with Sam's help. More
Great service and customer care We went in not anticipating on getting a car that night but we stayed and they made it happen in a quick flash. The finance team was great and our sa We went in not anticipating on getting a car that night but we stayed and they made it happen in a quick flash. The finance team was great and our sales person, Jake, was really good at being up front and valuing our time. presently surprised at how easy the entire process was. More
Helpful trustworthy Luis was very helpful in getting my truck and problems figured out in reasonable time. Any other problems were handled quickly as well. I will return Luis was very helpful in getting my truck and problems figured out in reasonable time. Any other problems were handled quickly as well. I will return with any other issues that may come up. More
I had to get a couple of safety recalls fixed on my f150 Spadley-Barr Ford was very nice and got my safety recalls remedied very quickly. I had to get a ride from them and the driver was very friendly and pr Spadley-Barr Ford was very nice and got my safety recalls remedied very quickly. I had to get a ride from them and the driver was very friendly and professional. Thumbs up! I may just buy my next truck here?! :) More
Professional service We have always had good service from this dealer. Professional and courteous staff in both sales and service. This is our second vehicle purchased f We have always had good service from this dealer. Professional and courteous staff in both sales and service. This is our second vehicle purchased from this dealership. More
2019 King Ranch Jason Huber did an excellent transaction, very professional! He took the time to show us the vehicle and all the features! A no pressure salesman. Jason Huber did an excellent transaction, very professional! He took the time to show us the vehicle and all the features! A no pressure salesman. More
Recall item Sreve in Service is very professional in his demeanor. He was very helpful in scheduling the recall update. Notifying me when the work was completed Sreve in Service is very professional in his demeanor. He was very helpful in scheduling the recall update. Notifying me when the work was completed and even had time to wash the truck for me. Steve knows more about my truck than I do. The service was completed when The dealership received the parts from Ford Thanks for the great service. More
Great sales experience buying a new F-150 The salesman and the managers were easy to deal with no high pressure sales tactics. They went above and beyond everything promised. Would buy my ne The salesman and the managers were easy to deal with no high pressure sales tactics. They went above and beyond everything promised. Would buy my next Ford from these guys. More
Oil change and warranty repair Was quoted 39.99 for oil change when I dropped vehicle off. When I picked it up they charged me 58.14. They told me it was because I needed 6 quarts o Was quoted 39.99 for oil change when I dropped vehicle off. When I picked it up they charged me 58.14. They told me it was because I needed 6 quarts of oil instead of 5. Well they knew what kind of vehicle it was when I dropped it off. Asked them if 1 quart of oil costs 19.00 they said no the rest is shop supplies. As I paid the bill the customer rep said Uncle Sam has got to get their share. I don’t think Fort Collins sales tax is over 20%. I guess they think people are stupid! More