Ken Garff Ford Ft. Collins

This dealership sold us a truck which was already sold. They wanted us to spend substantially more to purchase another truck. They made no effort to meet us on the additional price. We went to another deal They wanted us to spend substantially more to purchase another truck. They made no effort to meet us on the additional price. We went to another dealer and purchased a truck for 15,000 more then we were intending .. Had the sales manager made an effort to help us we would have purchased our new truck there one positive note was our salesman eddy he was very good and easy to work with, too bad John had to lose a sale for him More

Greg took the time to get me in the right vehicle. I came in with my two kids and he was very accommodating. I'm very happy with my purchase, and the excellent customer service Greg gave us! came in with my two kids and he was very accommodating. I'm very happy with my purchase, and the excellent customer service Greg gave us! More

I was actually looking to purchase a 2014 Mazda CX-5. I used USAA's car buying service- they sent me a few links to a few dealerships in the area... After talking with several dealerships- i felt that Spra used USAA's car buying service- they sent me a few links to a few dealerships in the area... After talking with several dealerships- i felt that Spradley Barr Mazda was the best. Kenny replied to me via email quickly and efficiently. He was able to provide me with the vehicles they had avaliable and the best pricing for my trade in. I ended up driving 2 hrs from Colorado Springs to Ft. Collins just based on his honesty and customer service. I was in and out within a few hours. The finance manager- Scott was also amazing- very perfessional and courteous. They have been by far the BEST dealership i have ever worked with. I would recommend them to anyone. The local dealership here doesn"t even compare! More

Mike Keefe (Sales) and Scott Thomason (Finance) were both a pleasure to work with. They worked with me to achieve all my needs and overall feel very good about my car buying experience. a pleasure to work with. They worked with me to achieve all my needs and overall feel very good about my car buying experience. More

Our salesman John B. was awesome. He only had been working there for 2 weeks and was very knowledgeable. He listened to ur wants and needs and set us up for the perfect fit, a 2013 Ford Fusion. They working there for 2 weeks and was very knowledgeable. He listened to ur wants and needs and set us up for the perfect fit, a 2013 Ford Fusion. They were honest and very nice. I would recommend them to everyone and our next car will come from them. More

I doubt that this review will make it to your website but I totally appalled by the truck you sold my grandson and his girlfriend. On March 3, 2013, they purchased a 2005 Dodge Truck that has litterly fallen I totally appalled by the truck you sold my grandson and his girlfriend. On March 3, 2013, they purchased a 2005 Dodge Truck that has litterly fallen apart. Spradley Barr has always had a good reputation and your dealership should be very ashamed. These two 20 and barely 21 year olds came in to buy a truck for my grandson's pipeline job in Texas. They didn't ask for a carfax and YOU should have given them. Obviously, your selesman, Dan, recognized how young and desperate they were. They arrived in Texas that Monday and by Wednesday, the truck would not shift. My grandson missed work and had to take it in for repair to a dealer in Amarillo. Thus, the repair shop found numerous problems and they are "growing" day by day. A speed sensor was replaced just so he truck would shift that day. At that time my grandson was told that the Rotors were cracked. The rotors are completely broken through. This is dangerous and causing the truck to shake. You people are idiots, to not have checked out this truck before "dumping" it on these kids. They were trusting of your salesman and at their young age, believe what they are told. They had a trade in and from my undrstanding, you raised the truck price so that you could take the nice Suburu trade in. What a joke! I know car dealers are sneaky and underhanded but this takes the prize. The air filter was disgusting and was changed immediately. This weekend they Center Carrier bearing was changed including rubber on drive shaft. Next, the U joints have to be replaced as well as the Rotors. Expense, expense, after expense. These kids were believed in your dealership and probably have learned a valuable lesson, not to ever trust Spradley Barr. I am so disappointed in your dealership.. I will post this daily until I see it on your website. I will also send it to every email address I can find. You should be ashamed. You should reimburse them for every repair they've had and Go Finance should not ever finance anything for you again! I am Fort Collins raised, worked there for many years and disgusted and will never recommend your dealership to ANYONE! More

I was looking to buy a new truck, was not in a rush and did a lot of shopping around. Once I had obtained a written quote which I felt was fair from another dealer, I came back to the local ones to see wh did a lot of shopping around. Once I had obtained a written quote which I felt was fair from another dealer, I came back to the local ones to see what they could do. Wanting to 'keep the business local', I gave this dealership's internet team a chance to match it. Randy said they would meet it, no problem. After him wasting my time for over a week following that, they then change their minds and say, 'Sorry, we can't meet that price'. To me, it's typical car salesman tactics of wasting your time, and in my opinion being downright dishonest. If you agree to something, then have the decency to stand by it. Otherwise, don't promise what you aren't willing to deliver. More

Randy made everything quick and simple. He listened to what we were looking for and found in the perfect match at a great price! He was so friendly and unlike any sales man we have ever encountered. what we were looking for and found in the perfect match at a great price! He was so friendly and unlike any sales man we have ever encountered. More

I took my son to find his first car, obviously challenging on a budget for a teenager. Randy was so incredibly patient, informative, and fun to work with. He took a lot of time to help us find j challenging on a budget for a teenager. Randy was so incredibly patient, informative, and fun to work with. He took a lot of time to help us find just the right one, and after spending time with us he knew exactly what my son wanted, and got it for him. My younger daugher was with us, and he made it such a great experience for all of us, she didn't even get cranky, even though we took up quite a bit of Randy's time. I felt from the first that I could trust him to get us the best price for the best and safest vehicle for my son. I will definitely recommend him to anyone that I know needs a car, and would tell anyone that he is great, and definitely worth going to if you are in the market. He is a very easy-going and relaxed and helpful person, and will make the experience as fun and relaxed as possible. He is real and not pushy, and I have no doubt that even if we didn't buy a car that night, he still would have left us happy and my son with a great first experience with a car dealership. I will definitely go to him for my next car, and wish I had for all of the previous one's I have bought at other dealerships! Thanks Randy! You're great! More

From the first phone call Kenny couldn't have been more helpful and patient. He showed me anything I wanted to look at and let me drive my choices. He worked with my limits and questions, and then S more helpful and patient. He showed me anything I wanted to look at and let me drive my choices. He worked with my limits and questions, and then Scott was patient and worked to get me the best deal financially that was possible. I enjoyed my experience and would certainly try to buy another vehicle from them. Thanks for all of the help. More