Ken Garff Ford Ft. Collins

How to lose a ford customer of over 30 years. After owning 5 fords including 3 mustangs I purchased my crown jewel. A Mustang boss 302. Within 8 months the vinyl stripes begin to peel away and fo After owning 5 fords including 3 mustangs I purchased my crown jewel. A Mustang boss 302. Within 8 months the vinyl stripes begin to peel away and ford and this dealership will not honor warranty. The service department can not even come up with a price or how to have it fixed. Unbelievably poor service after the sale. More

ripoffs Don't ever purchase an extended warranty from these a**&%holes. I purchased a brand new Ford and extended warranty and luxcare. I sold the car 6 mon Don't ever purchase an extended warranty from these a**&%holes. I purchased a brand new Ford and extended warranty and luxcare. I sold the car 6 months later and this POS dealership would not refund either the luxcare or the extended warranty (pro-rated). Basically they just ripped me off for $3300. I'll never shop at this dealer again and will never buy another Ford product. More

Excellent experience Josh Choate was extremely friendly and knowledgable. He answered all of our questions. He has a great personality and was a pleasure to work with. Josh Choate was extremely friendly and knowledgable. He answered all of our questions. He has a great personality and was a pleasure to work with. More

Sold us a reliable car! We bought a saturn vue a few years ago from spradley bar in fort Collins and we still own it. (If I knew about this website I would have wrote a revi We bought a saturn vue a few years ago from spradley bar in fort Collins and we still own it. (If I knew about this website I would have wrote a review sooner). 1st of all the show room represenitve was so kind. He showed us everything we wanted and made sure we were getting the best. One thing I really I will always remember... because not all business are so kind... I had just had my baby a week ago and the show room rep found me a closed office to breast feed my baby instead of making me go to the bathroom to feed her. That just show how great this paticular rep was/is. As far as our vue goes, the only thing we have had to do (except oil and wiper and fluid changes) was replace the battery but that was just recently and it was 6 years old. They sold us a great car and gave us great and memorble service! Five star!! More

Not worth your consideration My Ford Bronco seat belts stopped retracting. I called to see if they could be fixed due to being a safety issue. I was quoted $340 per belt to fix My Ford Bronco seat belts stopped retracting. I called to see if they could be fixed due to being a safety issue. I was quoted $340 per belt to fix and replace. Totally unrealistic! Please do your self a favor and stay away!!! More

in the last weekEdit I will never ever deal with this in the last weekEdit I will never ever deal with this place again. I "purchased" a 2007 Subaru Tribeca last week that KBBd for 14000 they had it on t in the last weekEdit I will never ever deal with this place again. I "purchased" a 2007 Subaru Tribeca last week that KBBd for 14000 they had it on the lot for 16995. It had 92k miles. I kept telling them the price wasn't right so they were adding more onto my trade in to "even it out". I felt bad about it but, I am in a position to where I need something reliable for my children and work. At first dealing with the Randy was great because, he didn't make me feel like xxxx of the earth. I really have nothing to say about him because, he is honest and nice. Well, the day we went to buy the car he wasn't in and I dealt with a bone head. We negotiated for what seemed like eternity and I got the whole car salesman " This is the good part" blah blah blah. Well, a week later after my trade in has ALREADY BEEN ON THE LOT FOR SALE I am told I need to come in with 2500 more $ or the deals off. My kids and I love the subaru and I am pretty darn MAD. I could say a DAY or two but, a WEEK!?!!?!?! Really!?!?!!! this is a game dealerships play. They let you take the vehicle home with you believing that they have you financed. Then after about a week, they contact you to tell you that you were not approved for finance for a reason of your trade was not worth it, or the bank says down pmt isn't enough. I said I wanted to stay at 300.00 for payments... They even got the last punch saying 308 would be all they can budge! REALLY 8.00!!?!?! They are gambling on the thought of ME LOVING the vehicle and not wanting to bring it back. They are gambling on the thought that I will pony up the extra (difference of value) money to save face/embarrassment of having to bring a vehicle back. This dealership is crooked and shady and does not deserve my $$. More

This dealership sold us a truck which was already sold. They wanted us to spend substantially more to purchase another truck. They made no effort to meet us on the additional price. We went to another deal They wanted us to spend substantially more to purchase another truck. They made no effort to meet us on the additional price. We went to another dealer and purchased a truck for 15,000 more then we were intending .. Had the sales manager made an effort to help us we would have purchased our new truck there one positive note was our salesman eddy he was very good and easy to work with, too bad John had to lose a sale for him More

Greg took the time to get me in the right vehicle. I came in with my two kids and he was very accommodating. I'm very happy with my purchase, and the excellent customer service Greg gave us! came in with my two kids and he was very accommodating. I'm very happy with my purchase, and the excellent customer service Greg gave us! More

I was actually looking to purchase a 2014 Mazda CX-5. I used USAA's car buying service- they sent me a few links to a few dealerships in the area... After talking with several dealerships- i felt that Spra used USAA's car buying service- they sent me a few links to a few dealerships in the area... After talking with several dealerships- i felt that Spradley Barr Mazda was the best. Kenny replied to me via email quickly and efficiently. He was able to provide me with the vehicles they had avaliable and the best pricing for my trade in. I ended up driving 2 hrs from Colorado Springs to Ft. Collins just based on his honesty and customer service. I was in and out within a few hours. The finance manager- Scott was also amazing- very perfessional and courteous. They have been by far the BEST dealership i have ever worked with. I would recommend them to anyone. The local dealership here doesn"t even compare! More

Mike Keefe (Sales) and Scott Thomason (Finance) were both a pleasure to work with. They worked with me to achieve all my needs and overall feel very good about my car buying experience. a pleasure to work with. They worked with me to achieve all my needs and overall feel very good about my car buying experience. More