
Ken Garff Ford Ft. Collins
Fort Collins, CO
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This was altogether a class experience from the time we drove into the lot and drove out with our new red truck. Brian showed us what was available, allowed us to take a test drive of about 4 miles and the drove into the lot and drove out with our new red truck. Brian showed us what was available, allowed us to take a test drive of about 4 miles and then put figures together for us. Napoleon was very helpful and friendly, also. More
I came to Spradley Barr Ft. Collins from Brush, CO because it was the dealership that sold me my first new vehicle in 1994. Brian Willson was very knowledgeable and provided me with excellent customer because it was the dealership that sold me my first new vehicle in 1994. Brian Willson was very knowledgeable and provided me with excellent customer service. I purchased my vehicle through the USAA Car Buying Service, which sets the purchase price before hand, so the haggling process was minimized. Brian nonetheless, gave me a great price on my trade-in and made the entire purchase process a pleasure. When I took delivery of my new 2012 escape, Brian was willing to stay as late into the evening as necessary to ensure that I was familiar with all of the features on my new vehicle. He is an asset to this dealership and a real pro. More
Nick was super helpful and made the purchase process very easy. He did not try to push something on me that wasn't "me". I also appreciated his work ethic- he got right back to me, followed up on my concern easy. He did not try to push something on me that wasn't "me". I also appreciated his work ethic- he got right back to me, followed up on my concerns and called to see how everything was going. My only concern was the next day when I dealt with other salespeople who were helpful ,but not as knowledgeable or as friendly as Nick was. My family will definitely consider him adn Spradley Barr for our next auto purchase. More
I had a great experience working with Nick at Spradley Barr in Fort Collins. The price we got on our trade in was fair and even found the 2010 ford edge limited that I had been looking for. The salesman e Barr in Fort Collins. The price we got on our trade in was fair and even found the 2010 ford edge limited that I had been looking for. The salesman even took time to show me all the SYNC features even before I bought the car. Then after I had the car a couple of days I went back to get a second lesson and he didn't hesitate to show me all the cool stuff I didn't even know the car did. I hope to have this new car for a long time but I would defiantly purchase from Spradley and from nick again. More
Our experience with this organization was thourough and very friendly. All of the various steps in the sales process went smoothly and we were made comfortable throughout. Paul made sure to review all aspe very friendly. All of the various steps in the sales process went smoothly and we were made comfortable throughout. Paul made sure to review all aspects of the truck's controls as well as setting up by phone with the SYNC system. More
Thia has been the worst experience ever. These guys are terrible. They lie, lie, lie and it does not depend who you speak to the truth is impossible to find here. terrible. They lie, lie, lie and it does not depend who you speak to the truth is impossible to find here. More
Nick was helpfull from the 1st call, helped set-up test drive as we were out of town and were not able to go down to dealership right away. Was helpfull over the phone, had everything ready when we did go drive as we were out of town and were not able to go down to dealership right away. Was helpfull over the phone, had everything ready when we did go to the dealership. Was honest in his assessment of the vehicle which was an older vehicle. Very friendly and helpfull, More
I was extremely pleased with the level of service and customer care while purchasing the new F150 from Spradley Barr. Michael and Napolean were outstanding and true professionals in the auto sales busin customer care while purchasing the new F150 from Spradley Barr. Michael and Napolean were outstanding and true professionals in the auto sales business. Overall time at the dealer was approximately 1.5 hours and most of that time was Michael explaining the vehicle and assisting in the set-up for an enjoyable 3 hour ride home. I appreciated the experience gentlemen and will be a returning customer. More
I want to personally thank and give an outstanding rating to Paul Barbee at Spradley Barr in Fort Collins. We recently bought a new Ford Escape Hybrid from him and he made the whole experience pleasant, eff to Paul Barbee at Spradley Barr in Fort Collins. We recently bought a new Ford Escape Hybrid from him and he made the whole experience pleasant, efficient, and enjoyable. Paul was friendly and easy-going, yet respectful. We went in on the spur of the moment; we knew we wanted to buy a new car, but hadn't really thought about what we needed to ask about. He was knowledgeable and answered most of my questions even before I had thought of them. Although he obviously wants to sell Fords, I felt that he was honest and straightforward about the features of the car. There was no high-pressure or rush, even though it was late in the day. I would recommend Paul to anyone looking for a new car. More