
Ken Garff Ford Ft. Collins
Fort Collins, CO
Filter Reviews by Keyword
By Type
Showing 626 reviews
Terri was a pleasure to do business with. He came up to us immediately and asked us what we were looking for. After telling him, he led us to a groups of cars. We took a test drive and loved the car, so us immediately and asked us what we were looking for. After telling him, he led us to a groups of cars. We took a test drive and loved the car, so we started the process. During the sit-down, we knew what we wanted and stuck with it and eventually got it. It was a busy afternoon and with only two financing people available, we had a long wait. During the wait, Terri continued to sit with us and chat rather than abandon us. By the time I was done, Terri had left for family business. More
This is the third vehicle I have purchased from Spradely Barr Ford. All have been seamless transactions. Sales people are well-informed and pleasant to work with. Financing was quick, even for a saturday Barr Ford. All have been seamless transactions. Sales people are well-informed and pleasant to work with. Financing was quick, even for a saturday. On this occasion I dealth with John Fisher, heck of a nice guy, local and very concerned with matching my needs to a particular vehicle. I will return for my next purchase! More
The purchase of my new leased car was overall a very The purchase of my new leased car was overall a very positive experience. Everything, including the price, service, facility and trade in value wer The purchase of my new leased car was overall a very positive experience. Everything, including the price, service, facility and trade in value were beyond my expectations. I will surely recommend Spradley Barr and John Fischer to all my friends. More
Nick was very friendly and knowledgeable. He answered all out questions and fully explained the features of the new vehicle. He scheduled additonal visits to help with additional features. We definatel all out questions and fully explained the features of the new vehicle. He scheduled additonal visits to help with additional features. We definately appreciated his attitude. We will not hesitate to contact Nick with any questions or concerns. More
We were skeptical car shopping again after a bad experience 3 years ago. Brian & Mike were wonderful to work with and showed us car shopping can be a great experience. We received excellent, friendl experience 3 years ago. Brian & Mike were wonderful to work with and showed us car shopping can be a great experience. We received excellent, friendly service.They were able to make a deal to meet our needs AND give us the car we wanted! I hate cheesy reviews but this is genuine. The entire process was smooth. We will certainly be returning to Spradley Barr in the future. More
Mr. Cook and the Team at Spradley were great to deal with. There was no waiting or being hounded by twenty salesmen. I spoke through e-mail with Mr. Cook, he had the vehicle that I was interested in rea with. There was no waiting or being hounded by twenty salesmen. I spoke through e-mail with Mr. Cook, he had the vehicle that I was interested in ready upon my arrival. Within ten minutes we had a deal and had started on the paperwork. Napolean in finance was very intertaining with discusions of mountain bikes and motorcyles while we had a few minutes of delay waiting for a fax from my insurance company. I will be back and would reccomend that anyone that has had less than par service at other dealerships try Spradley-Barr. Doug More
Kenny was so helpfull, he really took the time to listen and get to know my needs. He made sure to get me the best deal posible and didn't haggle me into any extra costs. Every one at the spradly bar dealer and get to know my needs. He made sure to get me the best deal posible and didn't haggle me into any extra costs. Every one at the spradly bar dealership was fun and respectfull, i had a smile on my face every second i was there. I also loved that he was willing to stay untill 9 pm that night to make sure i was satisfied and was so patient and cheerfull all evening. He was truely a pleasure doing business with. More
John was very helpful to us in getting what we needed and a price we could afford. He was friendly and if I can say again helpful. We have bought from Spradley before and we will come back when we are in nee a price we could afford. He was friendly and if I can say again helpful. We have bought from Spradley before and we will come back when we are in need of another vehicle. We were very pleased with the financing available to us for a price we could afford to pay and the vehicle we got. We tried somewhere else and we could not get that expensive of vehicle nor the financing for what you gave it to us for. Thank You. More
On Tuesday, 2/1/11 - I was hit by another vehicle - my 2007 Dodge RAM 1500 that I've owned since it was brand new was declared a total loss. I began a search for a like vehicle with the same standard tra 2007 Dodge RAM 1500 that I've owned since it was brand new was declared a total loss. I began a search for a like vehicle with the same standard transmission that I had, it was a very difficult search taking hours that ran into days and numerous phone calls to dealerships across Colorado and Wyoming; the search resulted in only 2 prospects - one was located at a Dodge dealership within 30 miles of me, the other was located at Spradley Barr Ford, in Ft. Collins, which is 85 miles (one way) away from me. I first went to my local dealer, the truck that met my specifications was dirty and had a cracked windshield - I asked if they could wash the outside of it so I could get a better idea of what the color looked like and check the condition of the paint/body (it was completely covered in our typical colorado winter road grime) - they advised they would do it the next day. I went back to see the vehicle - it was not cleaned and I was advised that it would cost them too much money if they had to wash all their used car inventory - and then they tried to sell me a brand new dodge - that was $28,000 more than the amount I said I had budgeted. The other prospect was a used 2007 Dodge RAM 1500 standard transmission on craigs list - it was located at Spradley Barr Ford, I called and spoke to Brian Wilson - he was very flexible on setting the appt and even returned my call on his day off when I needed to reschedule. When I saw the vehicle in person, it was detailed to the max (including clean interior, all engine parts and underneath!!) - they had even just put brand new agressive mud and snow tires on it. Brian did not try to sell me something else (as I made it clear what my needs and budget were to both him and the "other" dealership), and he was a pleasure to work with. We negotiated a very fair price and there was no pressure to purchase this vehicle. I worked with Scott Thomason in finance, he was very fair and very well versed on the different warranties available - we negotiated a great deal on a great warranty. The accident put me in a tough position - as I was in no position to buy another vehicle, however Brian Wilson and Scott Thomason (Finance) made the experience worth the 170 mile round trip I had to go to have my needs met. I would recommend this dealership and salesperson to anyone based on how good I was treated, how fair the pricing was and no high pressure. I am a Dodge girl at heart, however based on the way I have been treated by everyone at all the dealerships, I believe the next one will be a FORD! When I am ready for another vehicle, I will call Spradley Barr Ford in Ft Collins first! More
Brian was very helpful in my car buying experiance. I have already recomended him to a coworker and hope to work with him again. Any questions that I had he had a great answer. I will contiue to work w have already recomended him to a coworker and hope to work with him again. Any questions that I had he had a great answer. I will contiue to work with him. I would recomed him to any one in the car buying. More