Ken Garff Ford Ft. Collins

My car buying experience with Spradley-Barr Mazda/Ford was generally speaking, satisfactory. I was disappointed in the fact that I had taken time off work and made an appointment with the sales person pe was generally speaking, satisfactory. I was disappointed in the fact that I had taken time off work and made an appointment with the sales person person for 4:00 and was to meet at Spradley-Barr Mazda. Upon my arrival I was informed that the car and the salesman Kenny was at the the Ford dealership which was 2-3 miles away. I had left my cell phone number with Kenny so was disappointed that I did not receive a call regarding this. Upon my arrival at the Ford dealership, Kenny was not there to meet me. I had to hunt Kenny down, even though he was informed that I was coming down. He said he was still with a client that came in at 2:30 and they were in finance. Kenny showed me the car and sent me off for a test drive. He did not accompany me on the test drive. He also had a similar car brought in so I could look at that one also. I was somewhat disappointed that the car was not as advertised. The Craigslist ad said that it was almost perfect. In actuality the car was in a rather severe hail storm and the hood showed every dimple from that hail storm. Kenny said neither he or the sales manager were aware of this. Fortunately Kenny and the sales staff discounted the car substantially to make up for the flaw, which made it worth my while to purchase it. As I stated earlier in this review, Kenny said he did not make it back to the Mazda dealership as his clients were in finance. I understand as it took me over 45 minutes to get in and about 20 minutes to sign paperwork. I'm glad I didn't have to finance it as I probably would have been there another hour or two. One last observation was that the back driver's side floor was a sopping mess. Apparently when the car was detailed, they spilled a bunch of water on the floor ad did not bother to clean it up. Since this is winter and I don't have a heated garage, it will be difficult to take care of it as it is currently frozen. In conclusion, Kenny and the rest of the administrative staff were satisfactory. I think the people in their detail shop need to be reprimanded for not cleaning up their mess. Finally, they really need more people for the finance as a 45 minute wait to get in is really not acceptable. More

Seth was very honest and an awesome teacher showing me how to use all the features in the truck. He made the buying experience a pleasure. We enjoy the truck. The oil change option is good to have. Se how to use all the features in the truck. He made the buying experience a pleasure. We enjoy the truck. The oil change option is good to have. Service cleaned it up well the day they did the Luxcare. More

Our experience with Spradley Barr Ford and our salesperson John Fischer for the purchase of our new vehicle was great. There was no haggling on price back and forth, we reached an agreement quick salesperson John Fischer for the purchase of our new vehicle was great. There was no haggling on price back and forth, we reached an agreement quickly and easily and were out the door with our new car. Both the salesperson and finance person were very helpful and curtious. More

I had a great experience at Spradley. I wasn't planning on ever going back because both my mom and I had were less that satisfied with our last experiences there, but my mom decided to give Kenny Bunch a t on ever going back because both my mom and I had were less that satisfied with our last experiences there, but my mom decided to give Kenny Bunch a try because she'd heard good things about him. After her most recent deal, she had only good things to say and so when it was time for me to buy a car, I checked out Spradley. Kenny was extremely helpful in helping me find a car in my price range and even traveling across town to the other store to get it. I'm very satisfied with my purchase and will be recommending Spradley, especially Kenny, to friends and family who are searching for cars. More

This is the second car I have purchased from this dealer and I'm pleased to say they are very good and a pleasure to work with. Sales person Kenny Bunch and the others who worked with him on this deal were and I'm pleased to say they are very good and a pleasure to work with. Sales person Kenny Bunch and the others who worked with him on this deal were knowledgeable, flexible and helpful. I can also report that Spradley Barr's service department is excellent to work with as well. More

This is an excellent dealership. My wife and I purchased 2 new cars. 2010 f-150 and 2011 fusion. We couldn't be happier. We are a younger couple and usually get over-looked when stepping on a car lot until 2 new cars. 2010 f-150 and 2011 fusion. We couldn't be happier. We are a younger couple and usually get over-looked when stepping on a car lot until they run our credit. John fisher the salesman at spradley-barr started working with us the second we walked in. He was very patient as we had no idea what we wanted. Thanks again john! More

Spradley Barr Ford has been doing my scheduled maintenences on my 2008 Ford Escape for about two years now and I'm finelly fed up with it. If you have any issues with your car they will try anyth maintenences on my 2008 Ford Escape for about two years now and I'm finelly fed up with it. If you have any issues with your car they will try anything to get away from doing the work needed to fix the problem. There is a known issue with the 2008 Escape where when a little water gets on the seat and dries, it leaves a white ring stain. The fix is to replace the seat pads, but after several phone calls and a month of waiting all I got was a cleaning which only hid the problem. On a different occasion I was in the shop getting one of the scheduled maintenences on my vehicle which required a tire rotation. After getting the car back and driving down the road a little waise I noticed a loud noise coming from one of the tires. I immediatly took the vehicle back to the shop to find out that they "forgot" to put the lug nuts back on my rear-right wheel. More

Michael Cohn and the dealership in general were absolutely wonderful to me while I was shopping for a car. I needed to buy a used car and had limited funds. I had also researched cars I was inter absolutely wonderful to me while I was shopping for a car. I needed to buy a used car and had limited funds. I had also researched cars I was interested in, prices, etc, and Michael was so efficient and helpful, not wasting time with the typical sales pitches, getting right to the cars he knew I was interested in and could afford. He was determined to get me into a decent car for the price and he went above and beyond what I would expect and what I had ever experienced from a car sales person or dealership. A couple of times Michael was helping another customer when I arrived, and rather than have me sit and wait, he asked another associate or manager to help me with whatever step we were processing. Each employee or manager that I came in contact with were very helpful and friendly. Michael really made this often-stressful chore easier and more pleasant than I could imagine possible. I would recommend contacting Michael Cohn and the Spradley-Barr dealership before even talking to anyone else, when shopping for an auto. They gave me a whole new perspective of car salesmen and dealerships. Thanks, Michael, for finding a car that was exactly what I wanted ! More

From the moment that Michael Cohn walked up to us in the Mazda lot while we were looking at the Subaru Impreza, my wife and I felt completely at ease and supported. His easy manner and jovial nature took aw Mazda lot while we were looking at the Subaru Impreza, my wife and I felt completely at ease and supported. His easy manner and jovial nature took away a lot of the pressure that we had felt at other dealerships during our search for a used vehicle. We particularly appreciated his experience and forthrightness with respect to the whole car-buying thing. At no point did we feel that he wanted us to buy the car for his sake, but instead, we felt that he was genuinely interested in helping us find the right car for us. Indeed, he was very proactive in the process, often reminding us of details that we should be considering but had forgotten in the moment. Even after we decided to purchase the vehicle and discovered a problem with the headlights, Michael was our advocate and went to great lengths to make sure that everything was taken care of quickly. Other aspects of the experience at Spradley Barr were on average with other dealerships that we have dealt with, but our experience with Michael Cohn sets a new standard for what we'll expect in the future when we deal with salespeople. More

I had looked at the same vehicle at the Spradley Barr Ford dealership a week earlier, but they used deceptive information to inflate the value of the vehicle. Michael was able to sell me the truck for a Ford dealership a week earlier, but they used deceptive information to inflate the value of the vehicle. Michael was able to sell me the truck for a fair price and provided a complete and accurate information about the truck. He also ordered a key for the wheel locks and shipped it to me when it arrived and I was out of state. More