Ken Garff Ford Ft. Collins
Fort Collins, CO
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John did a great job. He knocked himself out and was friendly and courteous. He even had somebody picked me up in Estes when I couldn't get a ride down. I am very pleased with my experience.I am conce friendly and courteous. He even had somebody picked me up in Estes when I couldn't get a ride down. I am very pleased with my experience.I am concerned that the new cars are so technical you must buy a warranty . I am not sure high tech and cars go together. I also hope John will be able to fix the broken latch on the hatchback as I bought the car in what I thought was in working condition. I realize the broken latch could be overlooked easily. I will work with John from now on and let my friends know about him if I get my latch fixed and another key. More
My experience in general around car dealerships has been poor in my life. This is my eighth Ford car of the last eight my wife and I have purchased, so I like the cars. In this case, we found Zac to be ex poor in my life. This is my eighth Ford car of the last eight my wife and I have purchased, so I like the cars. In this case, we found Zac to be exactly the kind of car salesman we would like. He was not pushy, knowledgeable, more than happy to work with us, and quite tolerant of my two-year old asking an endless stream of questions. I have never recommended a car salesman to anyone, but I feel completely comfortable recommending Zac. Nice Job! A very good, valued employee... :-) More
My experience was great, everyone I dealt with was very friendly and I walked out pleased with my experience. My only compliants are that after I arrived home I noticed a scratch on the passenger side doo friendly and I walked out pleased with my experience. My only compliants are that after I arrived home I noticed a scratch on the passenger side door. And was given a key code card and talked about keyless entry which my vehicle was not equiped with. More
John and Scott were both very professional and answered the questions I had without the pressure sales pitch which always aggravates me. They worked with me to make the experience pleasant and always were the questions I had without the pressure sales pitch which always aggravates me. They worked with me to make the experience pleasant and always were trying to give me the best possible outcome while protecting theirs. More
I was shopping for my first owned vehicle. I was not sure what I wanted completely but had a few ideas. Derek was great with helping and answering questions. I never once felt pressured to purchase he just w what I wanted completely but had a few ideas. Derek was great with helping and answering questions. I never once felt pressured to purchase he just wanted me to have all the information to make an informed decision. He showed patience with me while I debated about making this next step for my life. The team at Mazda helped to find me a very low interest rate for my loan which I greatly appreciated. When working with Napoleon, he was informative as well. He explained everything in terms that I would understand to make sure I had all the information that I needed. I was shopping for this car with my parents but it was a purchase made only by me. I felt very respected throughout the process. Both Derek and Napoleon spoke directly to me and answered my questions whereas others I had worked with around town had spoken only to my father. I would highly recommend these two individuals to anyone that is looking to purchase a new or used car! More
We traded our 08' Ford Fusion for a 10' Ford Focus, primarily because of the Ford AdvanceTrack option. We wanted to be sure that we could operate our car during winter's adverse driving condition. primarily because of the Ford AdvanceTrack option. We wanted to be sure that we could operate our car during winter's adverse driving condition. Sam Schall did a fine job of working with us to arrange this purchase. More
Best car and truck buying experience we have ever had! Easy, friendly service and great communication, special orders with Ford can take time to get built and shipped and the experience that Spradley Barr Easy, friendly service and great communication, special orders with Ford can take time to get built and shipped and the experience that Spradley Barr has with this and general sales is excellent. More
We just purchased a vehicle from Spradley Barr and are extremely happy with the experience. Being in the finance business, I’ve worked with several unscrupulous dealers. I vowed never to do business wit extremely happy with the experience. Being in the finance business, I’ve worked with several unscrupulous dealers. I vowed never to do business with a number of them and to avoid dealerships all together if possible. In looking for a vehicle, I took a step out of my comfort zone and began working with Paul Atkinson. Throughout the entire process, he tailored everything to us. He was patient, understanding, worked with our schedule, responded quickly to all of my calls and e-mails and didn’t pressure us into anything. Scott Thomason worked on our financing and was equally awesome. He answered all of our questions, provided several options to us and got us exactly what we wanted. The entire experience was great and I feel that Paul & Scott really went above and beyond to get us the car and financing we wanted. I’d definitely recommend them to anyone in the market for a new or used vehicle! More
Paul Atkinson made this the first truly 'emjoyable' car buying experience that we have had. He was very patient and responsive to all of my internet research and respected all of the documentation that i b buying experience that we have had. He was very patient and responsive to all of my internet research and respected all of the documentation that i brought to the table for this purchase. He responded to all of my phone calls promptly and made sure that i was aware of any changes that might affect my decison to purchase. We worked together for several weeks and now we are the HAPPY OWNERS of a 2010 Escape. Even though i did not get the exact price i wanted for the new vehicle or the trade, it was so close to what i wanted i feel i was treated extremely fairly. I have purchased throught the years 10+ cars and the ex[eroemces ranged from mildly unpleasent to never wanting to deal with a dealership again. Many people, myself included, wake up the next morning after spending a large chunk of money on a new vehicle wtih "buyers remorse", that is with the feeling that they did not get the best deal they could. For the first time that i can recall, I do not feel that way. We are very pleased with the quality of the 2010 year escape, it is truly a 'fun' vehicle to drive. This is our second escape purchase from Spradley Barr Ford and when we are in the market for our next vehicle you can be assured we will be at Spradley Barr, hopefully working with Paul Atkinson. CM More
The friendly folks at Spradley Barr Fort Collins make buying a used car a great experience. We reserved a test drive online and Spradley-Barr's salesman, Paul Atkinson called us right away to confirm the buying a used car a great experience. We reserved a test drive online and Spradley-Barr's salesman, Paul Atkinson called us right away to confirm the reservation and have us test drive the vehicle at our convenience. The car was ready to go when we arrived and my husband fell in love with it once we got on the road. I fell in love with the fact that the vehicle was certified with brand new tires. Spradley Barr takes pride in all their vehicles-including used. From the moment we stepped in the door, we felt welcome (not preyed upon)-and that everyone from Paul to Napoleon (the finance guy) helped us get the car of our dreams-a 2006 Ford Mustang convertable GT, oh yeah!! More

