Ken Garff Gateway Chevrolet

Sales representative and staff were very helpful in finding my car needs. Everything went smooth finding my car needs. Everything went smooth More

Typically oil changes take forever here 3+ hours. I was also asked if I wanted a detail wash on the truck which was very dirty. When I returned to the dealer they went on and on about the survey but I was also asked if I wanted a detail wash on the truck which was very dirty. When I returned to the dealer they went on and on about the survey but failed to wash the truck as they offered. Not to mention my seats and mirrors were all adjusted. Car should be returned exactly as dropped off. If not the oil changes take forever package i bought i would avoid service here all together. More

I always have a good experience at Gateway! Zachary Sheldon is who I usually work and everything goes smoothly! Getting a ride home is easy and quick! Zachary Sheldon is who I usually work and everything goes smoothly! Getting a ride home is easy and quick! More

Purchased my second vehicle from the dealership and I couldn’t be happier! I picked up a truck, and the entire process was smooth and hassle-free. Gabino Nava was helpful and he was fantastic—knowledgeab couldn’t be happier! I picked up a truck, and the entire process was smooth and hassle-free. Gabino Nava was helpful and he was fantastic—knowledgeable, professional. Gabino took the time to answer all my questions and made sure I drove off with exactly what I was looking for. That level of consistency is why I came back for a second vehicle, and I’ll definitely be recommending this place (and Gabino!) to friends and family. Thanks again for another great purchase More

I would not recommend anyone to have their car serviced at this location for any reason. at this location for any reason. More

Easy experience and friendly staff. Yesenia was amazing and she was very professional. She brought the truck out to us instead of making us wait. Yesi was awesome! Yesenia was amazing and she was very professional. She brought the truck out to us instead of making us wait. Yesi was awesome! More

Cody Was very professional and knowledgeable. New exactly what we were looking for and sold us our dream truck New exactly what we were looking for and sold us our dream truck More

This is the second time I've had my car serviced since purchasing from Gateway. Everything went smooth. Great service! purchasing from Gateway. Everything went smooth. Great service! More

The experience for my trade in went perfect. Shereif was awesome from start to finish - no typical haggling as at other dealerships. One of the best experiences I have ever had at car dealersh Shereif was awesome from start to finish - no typical haggling as at other dealerships. One of the best experiences I have ever had at car dealership. HOWEVER, financing went from being awesome to just downright horrible. Ronnie Metz pressured me to buy an extended warranty for $3920 which I did not really want, but I signed up for it anyway with the assurance that I could cancel it anytime. I called Ronnie Metz the next day to indicate my desire to cancel the warranty and was subjected to a high pressure talk why I would be foolish to cancel it. After a long time arguing, Ronnie Metz relented and sent me a cancellation form to sign. I emailed it back and then the next day I asked for a confirmation that my cancellation was received. Two phone calls and two emails over the next three days have not to this day elicited a response from Mr. Metz. I am angry about that so I think I will need to contact upper management. So, barring the finance thing, the experience was really, really great. Would I recommend this dealership? Yes, but with a caution to be careful with the finance dept. More

Thank you for dealing with our car. As quick as you did. We really appreciated this being our first brand new vehicle As quick as you did. We really appreciated this being our first brand new vehicle More