Ken Garff Gateway Chevrolet

Poor communication with service advisor. It took much longer then told. Need to train employees It took much longer then told. Need to train employees More

Service was quick and efficient. Everyone was friendly and professional. I will utilize the dealership again in the future. Everyone was friendly and professional. I will utilize the dealership again in the future. More

Had a problem setting up appointment with the automated person, but besides that service representative was cool person, but besides that service representative was cool More

My overall experience was great. Everyone i spoke with was extremely nice and helpful. They worked until almost 10pm to get the deal done. I am from NM so purchasing a vehicle from A Everyone i spoke with was extremely nice and helpful. They worked until almost 10pm to get the deal done. I am from NM so purchasing a vehicle from AZ was a great experience. I will travel again to buy here. More

Max was a great help. He looked up info for roadside assistance for me and took care of my truck. He looked up info for roadside assistance for me and took care of my truck. More

Bright was amazing helpful and kind. As well as the Sales Manager and Financer Sam. They were all helpful and easy to talk with. First time I've walked out of a dealership not feeling li As well as the Sales Manager and Financer Sam. They were all helpful and easy to talk with. First time I've walked out of a dealership not feeling like I got screwed over and didn't wake up the next day with buyers remorse. Thank you very much! More

Great experience all the way around. Our salesman was not pushing and let us make our own minds. Our salesman was not pushing and let us make our own minds. More

My shifter cable broke, and I had to have my car towed into the dealership. I didn’t expect them to even have a chance to get to it for a week, but they had it finished in two business days. My service ad into the dealership. I didn’t expect them to even have a chance to get to it for a week, but they had it finished in two business days. My service advisor, Judy, kept me informed on the process from start to finish. As a matter of fact, because of the service I received at Gateway Chevrolet I am considering removing all of my service work from my Surprise dealership to Gateway. Very pleased. More

Josh was fantastic during my visit last Saturday. This is what I call exceptional customer service. I was a bit surprised because I recently bought a new vehicle 3 weeks and had to pay for a new tire This is what I call exceptional customer service. I was a bit surprised because I recently bought a new vehicle 3 weeks and had to pay for a new tire and additional services. Josh went above and beyond by taking the time to review my account and mentioned that I had some points with GM Rewards, which I was unaware of. This is what truly defines excellent customer service. I was incredibly grateful that he went the extra mile to assist me. More

Ken Garff treated us so perfect when we bought the 2026 Silverado on Oct 12, 2025, that we came back to purchase my new 2026 Trax. Mya was excellent, and well as the great gentleman who confirmed the deal Silverado on Oct 12, 2025, that we came back to purchase my new 2026 Trax. Mya was excellent, and well as the great gentleman who confirmed the deal (you need to add his picture!). The pricing was better than 2 dealers that we reviewed, Sands and Sanderson. More