Ken Garff Gateway Chevrolet - Service Center

Truck was expected to be finished on Monday but after I told Zack I went back to work on Monday he got it done on Friday told Zack I went back to work on Monday he got it done on Friday More

I’m extremely disappointed with the service at Gateway. My transmission needed repair and was told it would take 15 days. However, it ended up taking over six weeks to complete the work. To make it matters My transmission needed repair and was told it would take 15 days. However, it ended up taking over six weeks to complete the work. To make it matters worse, I discovered the actual repair only took seven hours! The lack of transparency throughout the process was frustrating. I had to constantly follow up for updates. I expected a Gateway to handle repairs efficiently and professionally, but this experience has left me questioning their competence and commitment to customer satisfaction. More

This is the 2nd survey. Please stop. I do not appreciate your word count. Ok Please stop. I do not appreciate your word count. Ok More

Cliff was my advisor. He kept me well informed through every step of the way. The vehicle is ready in a timely manner, and everything was excellent!! Would definitely high He kept me well informed through every step of the way. The vehicle is ready in a timely manner, and everything was excellent!! Would definitely highly recommend for any service! More

My experience was realistic with time frames and met all of my needs as a customer. of my needs as a customer. More

I don’t understand why I have to make an appointment for service then leave it there multiple days just for them to look at it. This process is ridiculous! service then leave it there multiple days just for them to look at it. This process is ridiculous! More

Jenny was my advisor. She informed me of what the would be doing and when my service was completed, she came and found me in the waiting area and walked me through the fin She informed me of what the would be doing and when my service was completed, she came and found me in the waiting area and walked me through the findings of the service. She did a great job!! More

The car was beautiful after the detailed cleaning was completed after four years I never knew of this service was available my vehicle looks ready to sell completed after four years I never knew of this service was available my vehicle looks ready to sell More

My preferred dealer for service. I have always received excellent service and would definitely recommend. I have always received excellent service and would definitely recommend. More

My Service advisor Liz always take great care of her customers and ensures we receive the best customer service. She always keep me updated without any issues. Great working with Liz at Gateway Chevrole customers and ensures we receive the best customer service. She always keep me updated without any issues. Great working with Liz at Gateway Chevrolet. More