Ken Garff Gateway Chevrolet - Service Center

Saturday service Service department is always friendly and willing to help. I had an appointment on a Saturday morning not knowing everyone else was trying to get the Service department is always friendly and willing to help. I had an appointment on a Saturday morning not knowing everyone else was trying to get there service done as well. Not only was the service taken care of they also took care of a few recalls that I didn’t know about. Everything was under warranty and was taken care of In a timely matter. More

The Service I recieved was fair.I thought it would be better I got an oil change, my tires rotated, and a car wash. Oil change went well but paperwork said you guys rotated my tired but did not. I only know I got an oil change, my tires rotated, and a car wash. Oil change went well but paperwork said you guys rotated my tired but did not. I only know because I believe I have to tires that have a air leaks and both tires were kept in the same spot because they still leak the same tires. Also I can visually see the same tires as they are a little discolored from the others. The service man asked if I wanted to throw in a free wash but I got my car back dirtier than from when I first arrived. More

Oil change Robert is great. He takes pride in his work. Ge responds quickly when I leave a text or voice message. Always has a smile on his face. Robert is great. He takes pride in his work. Ge responds quickly when I leave a text or voice message. Always has a smile on his face. More

Great customer service I have been working with John Sheldon for over 19yrs and have had nothing but the best service from him. His customer service and communication is gre I have been working with John Sheldon for over 19yrs and have had nothing but the best service from him. His customer service and communication is great. Thank John More

Not coming back I went to have a noise checked in my brakes was told it’s normal to hear noises from brakes when it’s not. I read my owner’s manual and it stated the I went to have a noise checked in my brakes was told it’s normal to hear noises from brakes when it’s not. I read my owner’s manual and it stated the noise is a warning that the brakes are going out. I don’t believe the dealership actually drove my car to hear the noise I was talking about because my normal mechanic was able to hear the noise but supposedly the dealership couldn’t. Well you aren’t going to hear the noise when you drive with the ac at the highest setting. I’m not satisfied at all and I’m done coming to gateway in general because I’ve had nothing but bad service since getting my car. I will be going to another dealership from now on. More

Very happy Paul took the time to explain all of the recommend services that my car will need and why they are recommending them now before there are issues Paul took the time to explain all of the recommend services that my car will need and why they are recommending them now before there are issues More

Fast and Courteous service! John Sheldon always takes incredible care of me. Fast and courteous every time! I will highly recommend Gateway Chevy to all my friends and family. John Sheldon always takes incredible care of me. Fast and courteous every time! I will highly recommend Gateway Chevy to all my friends and family. More

John is very professional and helpful. Very helpful and professional always willing to go the extra mile to help provide the best service available. Under promises but over delivers when it Very helpful and professional always willing to go the extra mile to help provide the best service available. Under promises but over delivers when it comes to quoting a time frame for service. More

Awesome Customer Service. Always professional and great customer service. Been taking my truck to them since 2007. Not about to change. They have kept my truck running like br Always professional and great customer service. Been taking my truck to them since 2007. Not about to change. They have kept my truck running like brand new. More

good, honest and quick new to the area went in for an oil change and got an honest evaluation of needs for my vehicle with the complimentary inspection. i will definitely re new to the area went in for an oil change and got an honest evaluation of needs for my vehicle with the complimentary inspection. i will definitely return for future oil changes and repairs. More