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Ken Garff Honda Downtown

Salt Lake City, UT

4.9
902 Reviews
We are Ken Garff Honda Downtown. You might expect a car company’s top priority to be cars, but not at Ken Garff Honda Downtown. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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900 S State Street

Salt Lake City, UT

84111

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Showing 902 reviews

August 11, 2022

Kris was awesome and was very helpful with the car that I wanted thank you! More

by carriek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
August 10, 2022

Kris was the best! He helped me find my car after so much stress and worry about car shopping. So helpful. More

by Jessica Thomas
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
August 10, 2022

The dealership and Kris were wonderful. I needed a car quickly and they got me into one literally that day. Amazing! More

by bonemelka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
August 08, 2022

The dealership was clean and professional. They did not make me feel rushed to make a purchase, and when I decided on one they made the process easy. Thanks, Kris More

by Benjaminsmith033
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
Aug 09, 2022 -

Ken Garff Honda Downtown responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

August 07, 2022

Kris Kinsley was so helpful after having a horrible experience with another sales person. He kept in contact and made my first car purchase a breeze! My family and I were not happy with the dealership More

by amandacool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crapo, Kris Vreeken, Jacob Folkerson, Dave Hustead, Kris Kinsey
Aug 08, 2022 -

Ken Garff Honda Downtown responded

Hello Amanda, Thanks for leaving a review! It's great to hear that Kris provided you with excellent customer service, however we’re sorry to hear that your experience with us did not meet your expectations otherwise. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Brandon Wilson, General Manager brandonw@kengarff.com

August 03, 2022

I can't imagine a better service experience. They saved my car. Customer for over 15 years. Thanks Joe! More

by wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baker, Adam Arts
August 01, 2022

Honestly, when I first came to the dealership to purchase my first "adult car", I was a little nervous when the salesman introduced himself as "Fast Eddie". I'd heard stories about sleazy car salesman and pr More

by Mattwolfenbarger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian has been wonderful as a service advisor. , Eddie Jeppson
July 26, 2022

Kris was always very friendly, nice, respectful, patient and took the time to explain everything. More

by Kat
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
July 23, 2022

Kris was very helpful and knowledgeable. Took his time showing all the car features, definitely recommend speaking to him. More

by Raph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
July 19, 2022

About 3 years ago I purchased a used 2013 accord. Today I upgraded to a 2022 civic sport. I thought it was only natural to go back to Eddie as he sold me my first accord. I cannot recommend him enoug More

by mason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jeppson, Jacob Folkerson
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