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Ken Garff Honda Downtown
Salt Lake City, UT
902 Reviews
We are Ken Garff Honda Downtown. You might expect a car company’s top priority to be cars, but not at Ken Garff Honda Downtown. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 902 reviews
March 28, 2010
They misquote blue book on purpose. THey do not give you the carfax report. They do not send you with the cars list of features as stated on the contract. They try to increase the price after you have talke the carfax report. They do not send you with the cars list of features as stated on the contract. They try to increase the price after you have talked to the salesman. The salesman disappears after you have agreed on the price and your are left waiting for a quarter of an hour trying to find someone to help you. Buy from a private owner. Get the car inspected. Never go to a dealer unless he is family. Especially not these guys. More
by u0492600
Employees Worked With
Julio
September 15, 2009
I took an odyssey to be inspected by Ken Garff before I bought it. They charged me $110 dollars and said everything looked great. THE DAY I DROVE IT HOME, we had problems. Brakes need to be replaced, steer bought it. They charged me $110 dollars and said everything looked great. THE DAY I DROVE IT HOME, we had problems. Brakes need to be replaced, steering wheel pump needs replaced, and total we are out two thousand dollars!(check engine light came on and ken garff wouldn't even look at it without charging me) Ken Garff service claims they couldn't have known,(really?! Then what did I pay you for?) wouldn't even look at the vehicle without charging me AGAIN to even find out what was wrong even though I already paid them $110 dollars for nothing. CHECK THEIR BETTER BUSINESS BUREAU REPORT! I WISH I WOULD HAVE! They were complete JERKS! If this is the way they all do business, I would steer clear! More
by mindykotter
Employees Worked With
service manager
