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Ken Garff Honda Downtown

Salt Lake City, UT

4.9
892 Reviews

900 S State Street

Salt Lake City, UT

84111

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892 Reviews of Ken Garff Honda Downtown

December 17, 2023

Andrew who works in parts and service was amazing to work with. No doubt would I ever go to any other dealership for service. He constantly kept me up to date on the status of my vehicle. The service was More

by jamma1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
December 16, 2023

I bought a toyata matrix 2009. It ran great for a while but after 6 months the engine has been misfiring. I called them up to see what I can do about it. I said you sold me a le More

by jasonday77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Brown
Dec 18, 2023 -

Ken Garff Honda Downtown responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Brandon Wilson, General Manager brandonw@kengarff.com

November 24, 2023

Found a car on their page, contacted them, Kevin texted back immediately, connected me with Kris Kinsey. He was prompt, clear, very funny and struck me as incredibly honest! More

by Liz Draper Steele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Maxwell 5 STARS, Kevin McGuire, Kris Kinsey
November 18, 2023

EDDIE IS THE BEST! ! He made buying a car an enjoyable experience. I really appreciated how he gave his honest opinion and background knowledge when I asked about differ More

by Charmingjade313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Jeppson
November 14, 2023

Kris was very helpful and friendly in assisting me in buying a CRV. He did not pressure me and answered all my questions! More

by SM
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
November 14, 2023

Brandon found the car I wanted. He was very friendly and easy to work with. There was no pressure, and I am very happy with my purchase and experience. I came back in to buy the flo More

by farr.kirsten.p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Crapo
November 12, 2023

Kris was great to work with! Straight to the point, easy to get along with, no gimmicks, and was focused on making sure we felt confident with any decision we made. I didn’t feel More

by E.lindseyenders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nina Holt, Kris Kinsey
November 11, 2023

Very easy experience. Friendly, patient and very knowledgeable about the vehicle we were interested in. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
November 10, 2023

Very helpful and knowledgeable. No pressure and I feel guided us to the best deal for us. Great customer relations guy. More

by ewmcneil1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Kinsey
November 09, 2023

Eddie at Ken Garff Honda downtown is one of the best if not the best salesman I have ever dealt with made everything simple and easy for me I recommend him to everyone and anyone that is looking into getti More

by Dee2x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Jeppson, Jacob Folkerson, Edsel Cornelio