Ken Garff Honda Downtown

A Very Pleasant Car-Buying Experience! We were in the market for a new (or used) Odyssey but thought we'd shop around for a while. Ken Garff Honda was our first--and only!--stop. Marcus L We were in the market for a new (or used) Odyssey but thought we'd shop around for a while. Ken Garff Honda was our first--and only!--stop. Marcus Lunt was fantastic to work with! He understood our need for a reliable family car. He listened to what we wanted and gave us no pressure whatsoever to buy features we did not want. I was most impressed with the pricing discussion. Marcus was very straightforward with us and we did not feel like we were playing games like you often feel when buying a car. The manager, Brandon Wilson, came out to talk with us and we arrived at a very fair price. We didn't feel any need to continue shopping at other dealerships. We drove our new Odyssey home! Marcus followed up with us the next day and helped us order a hitch for the van. The people in the Parts department were very helpful and efficient too. We were treated with warmth, respect, and fairness through the entire process. Thank you Marcus, Brandon, and Ken Garff Honda! We'll be back for our next Honda! More

Respectful, Friendly, and Patient. Winning Combination! After reading stellar reviews about the 2015 Civic online, I stopped in drive one. Eddie worked with me the entire time, and having decided I loved th After reading stellar reviews about the 2015 Civic online, I stopped in drive one. Eddie worked with me the entire time, and having decided I loved the Civic, worked me to lease one. Other dealerships wrote me and business off as a waste of time. Not so at Ken Garff - I was treated with the utmost respect and kindness. Eddie is incredibly knowledgeable and genuinely one of the friendliest people I've ever met. Discussions with Chris for my lease were honest and frank but never once intimidating. Once a deal was agreed upon, Trevor in financing was also friendly and patient but at the same time incredibly efficient, and again, very knowledgeable also. I couldn't be more thrilled with my 2015 Civic, nor could I be more thrilled with Ken Garff Honda. They have assembled a fantastic team and developed a wonderful customer experience. Kudos! More

Easy & Enjoyable We were just out looking at new cars on Memorial Day, had no intention to buy a car that day. We thought let's stop in Ken Garff Honda. We ran into We were just out looking at new cars on Memorial Day, had no intention to buy a car that day. We thought let's stop in Ken Garff Honda. We ran into a wonderful salesmen, Eddie Jeppson, who was very kind and knowledgeable. He answered all our questions with no pressure. He made us an offer that was right for us, and we drove away with a beautiful car that fits our needs. We highly recommend Ken Garff Honda. ?? More

completely blown away but not surprised I can not even express how happy I am with the service I received at ken garff Honda the staff is so friendly. I never once felt like was being pressu I can not even express how happy I am with the service I received at ken garff Honda the staff is so friendly. I never once felt like was being pressured into something I did not want. the only negative thing I have to say is I felt as though they were a bit understaffed I kind of got passed around because the sales team were having to deal with multiple people and in return the experience took a bit longer than expected. I purchased a brand new 2016 Honda HR-V and I am IN LOVE with this car. our salesman Stan was really friendly we ended up having to take a few trips back to the dealership and every single time we came back Stan was waiting right outside to greet us! my husband and I had actually purchased a car that was not in the state and we were told it would be a week until the car was delivered. I called back for an update and was told it was going to be another 3 weeks until the car would be there. I was not happy and I ended up talking to Brandon the sales manager. He took care of everything and was sooo professional about it. he searched to see if there was another red HR-V that he could get me into and ran into a dead end. he asked if I would be okay with a different color car. I told him yes and he worked hard to get me into another car that had just been delivered. within a few hours he had the car cleaned up and inspected and ready for me to resign papers on I was on my way in no time. Thank you so much ken garff Honda and the wonderful team you have! More

Great Repeat Experience I bought my first Honda from Ken Garff 9 years ago, and it has served me very well. When looking for a new CR-V, I knew that I would like to at least I bought my first Honda from Ken Garff 9 years ago, and it has served me very well. When looking for a new CR-V, I knew that I would like to at least look at Ken Garff as an option. We had such a great experience working with Brycen, who never hesitated in showing us some other option, or helping put our 3 car-seats in another vehicle to make sure we liked the fit. I know exactly where I want to start looking when we need another change in vehicles. The service was just that good. More

Only place to buy a Honda! I just purchased my third new Honda from Ken Garff and, as usual, I had an excellent salesman that found exactly what I wanted and got it here fast. I I just purchased my third new Honda from Ken Garff and, as usual, I had an excellent salesman that found exactly what I wanted and got it here fast. I had a specific color and model in mind and he found it for me in another state by the time I went in and met with him and worked to get it here in record time. I am a die hard Honda driver and a lover of the CR-X and now the CR-Z. I was overjoyed when the CR-Z came out as it is an upgrade of the CR-X that I have always absolutely loved. I bought my first CR-X at Ken Garff in 1986, five years later bought another CR-X at Ken Garff that I have been driving ever since. It is 24 years old but still runs great, just a little worn, in fact, I can't bear to part with it and have always said I want to be buried in it! You can't go wrong at this dealership, they are very helpful but not pushy, they listen to what your needs are and strive to make sure you leave happy. Thanks again, Ken Garff! More

Great Service! We bought our 2nd car from Ken Garff. I always know that I will get a great used car from here. I feel like they don't tell "you" what you want, they We bought our 2nd car from Ken Garff. I always know that I will get a great used car from here. I feel like they don't tell "you" what you want, they let you decide and they just support and give you the info you need. Eddie was great and went the extra, extra mile...thank you Eddie! More

Excellent Honda Service Our first Honda was a 1988 Accord that we drove 260,000 miles. Darryl Brown is our mechanic, so we choose to bring our car to the Downtown Garff Deal Our first Honda was a 1988 Accord that we drove 260,000 miles. Darryl Brown is our mechanic, so we choose to bring our car to the Downtown Garff Dealership for service. Our second Honda was a 2004 CRV and it had 240,000 miles when we traded it in for our 2012 CRV. We enjoy the peace of mind that comes from excellent vehicle maintenance. Thanks Darryl! More

Very good car-buying experience. I bought my 2nd car from Ken Garff recently, and worked with Mike Coleman this time. Mike was really great! He helped me get the car I wanted with the I bought my 2nd car from Ken Garff recently, and worked with Mike Coleman this time. Mike was really great! He helped me get the car I wanted with the features I preferred. He was kind and patient as I went back and forth on which model year to buy. I had questions after I bought the car, which he researched and answered. This was a very good experience -- much better than when I bought my first car from Ken Garff. More

Nothing bad at all. I have nothing but good things to say about this place. The atmosphere was amazing and i never felt any pressure at all. Eddie took excellent care of I have nothing but good things to say about this place. The atmosphere was amazing and i never felt any pressure at all. Eddie took excellent care of me and made everything super simple for me. If i ever have to get a car again im coming straight back to this dealer ship and straight back to Eddie. I recommend him 100% More