Ken Garff Honda Riverdale

Jeremy is always wonderful to work with. He always makes the car buying process quick and straight forward. I will definitely be returning to him for future vehicle purchases. the car buying process quick and straight forward. I will definitely be returning to him for future vehicle purchases. More

The staff is very good, friendly, and cares for the customers. Then only negative was the technician who works on my brakes may have forgotten to place one of the bolt on the brake. That was only disc customers. Then only negative was the technician who works on my brakes may have forgotten to place one of the bolt on the brake. That was only discovered after driving to Southern CA to visit family. There was a loud clunking noise whenever going over the pot hole. I took it to local Honda dealer in Huntington Beach who discovered the missing bolt and replaced it. No more noise after that. More

Excellent service and I was treated very well. The waiting area was clean and the service was done in a timely manner. Dino explained everything that was done. waiting area was clean and the service was done in a timely manner. Dino explained everything that was done. More

Jeremy was a pleasure to meet and to work with. He was very low pressure, and left us feeling like we got a good deal that was fair and that worked for him and for us. It's a long drive from Cedar City t very low pressure, and left us feeling like we got a good deal that was fair and that worked for him and for us. It's a long drive from Cedar City to Riverdale, but it was worth it. One of the best car buying experiences I've ever had. More

Always helpful, fast, easy and comfortable. x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x More

Alex was very competent and helpful. Unfortunately the idiots at the Honda Finance Department were not. They steadfastly refused to accept the "Veteran" status shown on my UT D/L as proof I was a veteran. idiots at the Honda Finance Department were not. They steadfastly refused to accept the "Veteran" status shown on my UT D/L as proof I was a veteran. Then they refused to allow my wife to co-sign on the loan application because Experian had reported she had been dead for 14 years based on her SSN! Alex sent them copies of her 2020 SS Benefits Statement and a partial copy of our 2020 US Tax Return as proof of her current SS status. They still insisted on removing her from the loan application. We had expected that documentation would result in their prompt acceptance. So, we chose to obtain other financing and delete that application. Unfortunately, that also meant I had to give up the $500 Veterans Discount Alex had already given me, resulting in the need to re-accomplish the Sales Contract. Strange behavior for a dealership located so close to Hill AFB! Hint: In previous dealings with Experian, I have found their "credit reports" to be erroneous, inconsistent, and often contain multiple substantial errors. I have also found them to be "brain dead" when I try to correct them. Apparently Honda Finance suffers from the same handicap. Suggest Ken Garff Honda Management further investigate this incident and ask Hondas Finance to get their act together. I would hate to see you lose future business and customers because of their incompetence. Yes, my wife did suggest we return the car and cancel the sale because of this. I hope I did not make a mistake by completing this purchase. Ken Garff Honda: "We Hear You". Honda Finance: "We don't hear what you say because it says right here in the Experian Credit Report that you're dead"... More

I was really impressed with Ken Garff Honda. Our salesperson, Marna, was very friendly and answered all of our questions. We had a lot of questions and she was very patient. salesperson, Marna, was very friendly and answered all of our questions. We had a lot of questions and she was very patient. More

For the year and condition of the car, we got a PHENOMENAL deal. Butler was a joy to work with, for the 3 hours he was trapped with us, and had none of those skeevy vibes you get from many car sale PHENOMENAL deal. Butler was a joy to work with, for the 3 hours he was trapped with us, and had none of those skeevy vibes you get from many car salespeople. He, alone, would have made me leave a good review, even if we hadn't been able to find the perfect car (after lots and lots of searching and test drives). Despite the drive to Ogden from West Jordan, in rush hour traffic, with an accident along the way, it was still worth the drive to bring home such a magnificent car. ♡ More

Jared and Layne were so great to get things done quickly and efficiently. Jared was very clear when explaining g everything and Layne one of the mechanics took extra time to find and enter the code to get t and efficiently. Jared was very clear when explaining g everything and Layne one of the mechanics took extra time to find and enter the code to get the radio working again. More

I had my service weeks ago and don’t remember who I worked with. There was a recall on my car. I don’t know if it was fixed or not. worked with. There was a recall on my car. I don’t know if it was fixed or not. More