Ken Garff Honda of Orem

Amaizng Got me the car and the price I wanted! Super kind and honest. Very upfront with what you are dealing with. Will always go back to Ken Garff in Orem! Got me the car and the price I wanted! Super kind and honest. Very upfront with what you are dealing with. Will always go back to Ken Garff in Orem! More

Best car shopping experience ever. Abby was our sales person and is very personable. She is very knowledgeable about the vehicles. The Dealer had a wide variety of vehicles to look at a Abby was our sales person and is very personable. She is very knowledgeable about the vehicles. The Dealer had a wide variety of vehicles to look at and very good deals. Easy in and out even with the road construction. More

Great We bought a used car here and our salesman was just awesome....friendly, cheerful and smart. They made sure everything worked and even put new tires We bought a used car here and our salesman was just awesome....friendly, cheerful and smart. They made sure everything worked and even put new tires on it. WE was treated very well throughout the whole process More

Great service Cornell was SO helpful in mine and my husband's car buying process. We are new to Utah and are first time car buyers. After a lot of research and test Cornell was SO helpful in mine and my husband's car buying process. We are new to Utah and are first time car buyers. After a lot of research and test driving cars, this dealership was our last stop. The service was great and the process was so easy. A couple weeks later we even came back to had Cornell help us purchase ANOTHER vehicle from them because we had such a good experience. More

Super friendly and super quick!! Everyone was super friendly and was quick to help with all out needs. We first stopped in at the service department and they solved our issue asap and Everyone was super friendly and was quick to help with all out needs. We first stopped in at the service department and they solved our issue asap and even recommended a quick repair for a battery issue to help us save some money. Then we headed over to get some estimates and quotes on new civics and Mark was friendly, interesting and up beat. He even gladly brought us drinks. More

Great experience! I had a great experience buying my new car at Ken Garff Honda of Orem. The staff was friendly and not only did I leave happy but I left in a beautiful I had a great experience buying my new car at Ken Garff Honda of Orem. The staff was friendly and not only did I leave happy but I left in a beautiful new car! More

Bought new van It was good experience and Zach Bigler did a good job explaining things. We compared other options at Toyota but bought a Honda. Thank you. It was good experience and Zach Bigler did a good job explaining things. We compared other options at Toyota but bought a Honda. Thank you. More

Great experience Sales person and manager did great job of finding the right vehicle for me which meant finding another vehicle on a different lot. They did a great Sales person and manager did great job of finding the right vehicle for me which meant finding another vehicle on a different lot. They did a great job of working around a time constraint that I had. More

Poor Service Department Been going here for several years to get oil changes and any misc work done. I purchase the 3 oil changes for $100 every time. However, I recently am Been going here for several years to get oil changes and any misc work done. I purchase the 3 oil changes for $100 every time. However, I recently am very disappointed in their work. I took my car in for 180,000 mile fluid change which was going to cost $380 and included an oil change. Since I have already paid up front for the Full Synthetic oil changes (5,000 miles) they were going to take out the cost of the oil change when they first quoted me at $312. I had my wife take our car in for the maintenance and they proceed to try to. charge her $380 on top of using one of my prepaid oil changes. Thankfully she was on top of it and got them to bring it down to $320 (which still didn't even match my initial quote). Then today, I take a look at my next oil change and I find out they only put in 3,000 mile synthetic oil in the car and used one of my prepaid oil changes. Needless to say, they first attempted to over charge us, then put cheaper oil in the car than I paid for, wasted 3 hours of time we could have been working, and used one of my prepaid oil changes for crappy oil! Just to throw this in there on top of everything, their AC was busted making the place extremely hot (it was 100 degrees that day). I am not a happy camper right now. I am calling them on Monday morning to get them to resolve this issue if no one reaches out to me before then! More

Masters of Bait and Switch Twice we have tried to buy a used car from this dealership. Once last November and now in July. Both times we were told one price- the advertised pric Twice we have tried to buy a used car from this dealership. Once last November and now in July. Both times we were told one price- the advertised price online. We wasted our entire day- both times- test driving and inspecting the car only to come back and agree on the original negotiated price. Then both times they came back and told us they mixed up the price of the car with another similar car on the lot and the price is actually a much higher price. They are either grossly incompetent or completely lying. I suspect the later. Just save yourselves time and money- avoid this dealership. Whatever price they advertise online is probably not accurate. More