Ken Garff Hyundai Downtown

It was the easiest car buying experience I had. The price was what I expected to pay, and the payments were close to what I had requested; the only question was whether I wanted red or black--no haggling ove was what I expected to pay, and the payments were close to what I had requested; the only question was whether I wanted red or black--no haggling over anything. Brad was wonderful and didn't speak down to me, or speak only to my husband. He also followed up with us to make sure we were enjoying the car and that it had met our expectations, which I have never had a sales person call after the sale was made. My husband and I would most certainly return when it is time to buy another car. More

Keith was very professional. He was very responsive relative to my initial online inquiry and he was not pushy. I have a business and sales background myself and I retract from people who are overbein relative to my initial online inquiry and he was not pushy. I have a business and sales background myself and I retract from people who are overbeing and attempt to push me into something. That is not Keith's style in his dealings with me and I appreciated it. This is why Keith and Hyundai received my business over some other salespeople and dealerships whom I did not respect or trust. I would refer any of my co-workers and friends to see Keith and purchase from Ken Garff Hyundai. More

The overall atmosphere between the sales associate and sales manager felt tense. The sales manager was difficult to work with. The car (Elantra) was not the quality I hoped for: the upholstery felt chea sales manager felt tense. The sales manager was difficult to work with. The car (Elantra) was not the quality I hoped for: the upholstery felt cheap, was tight in some places and gathered in others; the iPod cable included with the car was also cheap and flimsy; the dash looks cheap as well. After writing a bad review of the company online, the sales manager called my place of employment and threatened to write a bad review of my employer unless I change my review. The sales manager accused me of being a liar and was generally not friendly. Moreover, I discovered Hyundais are not much cheaper than other cars while other cars are definitely better quality. More

We told them what we wanted to pay--and they beat it by $500. We felt that we were treated fairly, transparently, honestly and would like to repeat that same experience by buying our next car from Ken Garf $500. We felt that we were treated fairly, transparently, honestly and would like to repeat that same experience by buying our next car from Ken Garff, and Kristen and her team. We will be buying a new automobile with the next 6 months, and wouldn't think of going anywhere else now. More

This dealership was fair and didn't try to take advantage of me even though I am young and in college! My sales associate was extremely knowledgable and helpful he was a pleasure to work with! I would recomm of me even though I am young and in college! My sales associate was extremely knowledgable and helpful he was a pleasure to work with! I would recommend this dealership to my friends and family. More

I believe I worked with the best sale representative there. Kristen Renn is one of those who goes above and beyond just selling you a car, she makes sure that it's right for you and helps in every way s there. Kristen Renn is one of those who goes above and beyond just selling you a car, she makes sure that it's right for you and helps in every way she can. I can only assume that the whole team works with the same diligence as Kristen. I felt comfortable while I was in the office, and would recommend anyone go to this location for their car needs. More

Shane was fantastic to work with. I wanted to surprise my wife with a new Elantra for Christmas and signed a lease on one but when I got it home she told me that she really wished I had gotten her a Sonat my wife with a new Elantra for Christmas and signed a lease on one but when I got it home she told me that she really wished I had gotten her a Sonata instead. I called Shane and he said, "Not a problem", and we switched it for the new Sonata. I've never been a fan of leases but the terms on the lease with Hyundai or so fantastic that I couldn't come up with an argument against it. I'm sure we'll just buy the car at the end of the lease because we love it so much. It's like getting a really nice luxury car at a economy car price. More

We are very pleased with our purchase at this dealership. I had found an ad on the KSL cars classifieds website, called to see if I could come check it out and when we got there the car was outside warmed up I had found an ad on the KSL cars classifieds website, called to see if I could come check it out and when we got there the car was outside warmed up. Jocelyn was very friendly and we really enjoyed working with her. To be honest, I do not like buying from dealerships and was hesistant to even go in. Once we arrived though she greeted us and was very personable. Once we had agreed on a price, the keys were ours and we were on our way with no hassle. Overall it was a very good experience and was very easy. More

My daughter owned a problem car. I own a 2006 Sonata. Last summer I paid Julie $1400 for repairs to her car after the "check engine" light went on. That was a real bite. Then two months later the "chec Last summer I paid Julie $1400 for repairs to her car after the "check engine" light went on. That was a real bite. Then two months later the "check engine" light was on again, and I just told my daughter that we were going to trade it in on a Hundai. We went to Ken Garff Hundai and were met by a smiling and energetic Jocelyn Berlage who had tremendous patience and either answered, or got an answer, to all our endless questions. We bought a Santa Fe at a very fair price, love it, and overall had a very good experience at Ken Garff. More

I contacted every Hyundai dealer in the state of Utah. I had to pull teeth to get a price from everyone except for Ed Cassity at Ken Garff Hyundai in Salt Lake. The very first email response included their had to pull teeth to get a price from everyone except for Ed Cassity at Ken Garff Hyundai in Salt Lake. The very first email response included their very best price. There were no games and no gimmicks. I wasn't convinced until I actually went to the other two Hyundai dealers to verify the pricing. I went through all the hassels of car buying with everyone else just to see if I could get a better deal. Ed's pricing beat everyone. I wish I had saved my time and energy. The experience was great. After I picked out my new Sonata I saved money and I was back home within 1 hour. I was treated with total respect and courtesy. Ed was great!!!! I will buy every car from now on from Ken Garff. Honesty, Trust and Price!! Thats what matters to me and that is what I GOT!! Thanks Ed Cassity, and thanks Ken Garff Hyundai. I will be back. I recommend to everyone that you save your time and money. Call or email Ed Cassity and get the best price and the best car on the market from Ken Garff Hyundai. I promise you will enjoy the HONESTY. Good Luck!!!! John Stevens More