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Ken Garff Hyundai Southtowne

Sandy, UT

Overview
Employees
Reviews
Vehicles
4.2
521 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence
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10770 S Auto Mall Dr

Sandy, UT

84070

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Showing 521 reviews

November 24, 2025

There customer service has been top notch. I feel like I am a good friend when I walk through the door. More

by goodies4me68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in repair department
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November 23, 2025

I recently purchased a Buick from this dealership. Taylor allowed me to test drive three vehicles in my price range and then reduced the price of my choice by several hundred dollars. It was a very go More

by jonnyrhansen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor
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November 22, 2025

Finished sooner than what was estimated. Waiting area was clean and comfortable. Thank you so much More

by gooie83
Recommend Dealer
Yes
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November 22, 2025

Very pleasant to work with very professional personnel Very knowledgeable about your product They go the extra mile while working with you More

by Lshepherd 9
Recommend Dealer
Yes
Employees Worked With
Taylor Jamison
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November 21, 2025

Everyone was very friendly and didn't make me wait around anymore than was necessary. More

by pndpeyton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Gechuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2025

The service was great, trying to make a service appointment, that was the hardest thing to do. More

by Kemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I dealt with
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Nov 21, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We're sorry to hear you had a frustrating experience making your appointment. Our team will look further into this. If there is anything we can do to further assist you, please feel free to reach out directly. Jacob Skuba, Service Manager jskuba@kengarff.com

November 20, 2025

We had an amazing experience. Jordin was amazing as was Jason! Jordin was a great salesman and answered all of our questions. Jason explained everything so well and also answer More

by AALLYLOVE4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jolyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordin in sales and Jason in finance 5 stars
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Nov 21, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 20, 2025

Our project involved a warrantied engine replacement and a wiring witch hunt. All things considered our service was great. During the 4 week course of our saga your service management changed so we had a bi More

by GGRAWL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Dane
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Nov 21, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We're sorry to hear about the lapse in relaying information and appreciate your patience. Please feel free to reach out directly if there is anything we can do to further assist you. Jacob Skuba, Service Manager jskuba@kengarff.com

November 19, 2025

The issue I went in for wasn’t fixed and I have to continue doing a workaround every few days so that it doesn’t become a safety issue. Communication while my car was there for maintenance was abysmal More

by wcarlson187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase Van Wagoner
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Nov 21, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Jacob Skuba, Service Manager jskuba@kengarff.com

November 18, 2025

Thanks Jordan at Southtowne Hyundai! I love my new Sante Fe and am enjoying traveling in this beautiful car! More

by tiaslamb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Gechuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
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Nov 19, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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