Ken Garff Hyundai Southtowne

good service. Dustin was the rep Friendly. Go Utes Have a nice day 2 more words Dustin was the rep Friendly. Go Utes Have a nice day 2 more words More

They have fixed every issue I have brought the car for. They have been really great. They have been really great. More

Didn’t feel appreciated and some misunderstanding in communication and the car is already giving problems communication and the car is already giving problems More

I had a really good experience, the desk team was great, waiting areas and refreshments were very nice, having the TV on in the kid room would've been a plus. I didn't like the revamp of the update system, waiting areas and refreshments were very nice, having the TV on in the kid room would've been a plus. I didn't like the revamp of the update system, I used to recieve a text link with video/pictures and now it's just a digital checklist. Usually they run my car through a complimentary wash but didn't this visit I don't know why. More

I had my car in for an oil change and Dave helped me out and got me in and out and no time. and got me in and out and no time. More

The repairs seem to hold and be done properly, the video is nice, the staff very nice and accommodating, and they have kept my Hyundai Tuscon in good shape for 20 years. This last time though, I thought fo is nice, the staff very nice and accommodating, and they have kept my Hyundai Tuscon in good shape for 20 years. This last time though, I thought for spark plugs, rear brakes and rotors 1300 dollars was a bit excessive. But what are you gonna do? You're either gonna get a skill set and do it yourself, or you're going to pay the price they want and tell yourself it's cheaper than a new car. More

I will start by saying I am very grateful for how my car looks. However it was quite the ordeal to get this taken care of. I was originally told yes, my car was under paint warranty and I even provided the looks. However it was quite the ordeal to get this taken care of. I was originally told yes, my car was under paint warranty and I even provided the letter as proof. Waited for a loaner car, never heard anything. I came back a few weeks later and someone who I think is a manger gave me a ton of attitude when I brought up the paint and loaner vehicle again. He stated I was 9 months too late and definitely not under warranty. So when I came back to pick up my car I had gone onto Hyundais website, typed in my vin and they indeed confirmed I was under warranty. So I brought this up, and oh what do you know I am under warranty. It doesn’t stop there, unfortunately. I waited 3 weeks which is whatever I knew it was gonna take a little while, but when I called to get updates no one ever knew an ETA. When I was finally told an ETA which was I could pick it up first thing in the morning on 12/30, called at 7:30 am on 12/30 to see if the car was ready and I was again told we don’t have an ETA on your car but we’ll call you in a few hours. I waited all day from 7:30 am till about 3 pm and never got a call. I finally called again asking if it was ready and they told me it had been ready but I was never informed. On top of that a white handprint was left on my cars interior from the paint and a part of my chair is broken when it wasn’t before. I don’t even dare call to get it fixed because I don’t wanna be without a car for another three weeks. Overall super frustrating experience, but I guess at least my car looks nice. I'll provi More

Horrible, worst experience at a service dealer I've ever had. Zero communication. I was lied to about the entire service. had. Zero communication. I was lied to about the entire service. More

While everyone was super helpful and friendly, Sina, my salesperson was excellent. He literally walked the lot with me to locate the right fit and provided all the needed data for me to make my final choi salesperson was excellent. He literally walked the lot with me to locate the right fit and provided all the needed data for me to make my final choice. Jolyn made sure that everything went well and even offered to deliver the car as I was going to be out of town (which the did) and Jason handled the financial paperwork in a quick and easy way. More

Ken Garth made it very easy for me to get my Tucson? Hyundai infor servicing and did a great job! Hyundai infor servicing and did a great job! More