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Ken Garff Hyundai Southtowne

Sandy, UT

4.3
738 Reviews

10770 S Auto Mall Dr

Sandy, UT

84070

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Showing 738 reviews

December 14, 2025

Justin has gone out of his way to make sure I have been taken care of. I will keep coming back just for the customer service he has provided. More

by goodies4me68
Recommend Dealer
Yes
Employees Worked With
Justin
Dec 17, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 13, 2025

'Very nice helpful and very welcoming , answering questions, quotes for replacement parts.Good employees behind the counter. Never a disappointment! More

by NOEMAIL3
Recommend Dealer
Yes
Employees Worked With
Actually I don't think I haven't anything but very satisfactory every time at Hyundai Southtown Dealership!
Dec 17, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 13, 2025

I was not impressed with the way other dealers work with each other. The way low ball offer on my trade In. Make sure to do your homework on values because they will screw you and not hear you More

by jaydeewatt.jw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Arman was great, Jason Stocking
Dec 17, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 12, 2025

They identified the issue, and fixed it. This was my second visit, I explained what was happening, and they identified the issue and took care of it More

by Marisa.ferguson26
Recommend Dealer
Yes
Employees Worked With
Justin West
Dec 17, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 12, 2025

a simple oil change and tire rotation took 2 1/2 hours. I had to go grab the service department because they forgot about me in my car. More

by joehillman11
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who I worked with, but I don’t recognize those people, Sarah Baxter, Skyler Allen
Dec 12, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Jacob Skuba, Service Manager jskuba@kengarff.com

December 11, 2025

Whenever I go to this dealership, the service that I receive is always great. Should I decide to purchase a new vehicle, Ken Garff in Sandy is where I will go. More

by redhead003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mortensen, Sarah Baxter
Dec 12, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 11, 2025

Ken Garff was phenomenal to work with. Staff communicate clearly, explain recommendations, and treat the vehicle with care. I will definitely be returning for future service. More

by Lydcuzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Hess, Sarah Baxter, Skyler Allen
Dec 12, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 10, 2025

When I went to pick up my car,he didn't know what was done. I had to remind him that I owed for a oil change also. More

by boydjackson21
Recommend Dealer
Yes
Dec 12, 2025 -

Ken Garff Hyundai Southtowne responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our service department, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Jacob Skuba, Service Manager jskuba@kengarff.com

December 10, 2025

Poor communication. Called multiple times and no one picked up. Subpar, slow work. It took almost three weeks to complete a simple repair and some the parts were not put More

by Rguido801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Dec 12, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Jacob Skuba, Service Manager jskuba@kengarff.com

December 09, 2025

I went for a basic oil change and opted not to consume recalls because the time would have been too much. I was told my car was just put out back and basically forgot about so I was there almost 4 hours f More

by Tj b
Recommend Dealer
No
Dec 12, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Jacob Skuba, Service Manager jskuba@kengarff.com

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