Ken Garff Hyundai Southtowne
Sandy, UT
Filter Reviews by Keyword
By Type
Showing 738 reviews
My service advisor, Kevin, provided excellent customer service. I would be happy to work with him again as he goes above and beyond to take care of your needs. The whole team seemed very friend helpful! service. I would be happy to work with him again as he goes above and beyond to take care of your needs. The whole team seemed very friend helpful! More
These guys were amazing to work with. They were quick about getting the car fixed and even gave us a rental car while ours was down. We will keep coming back. They were quick about getting the car fixed and even gave us a rental car while ours was down. We will keep coming back. More
This dealership feels predatory. First I wanted to buy the car cash but the advertised price was only available if I financed. Lie number one. Second they add on their lojack p First I wanted to buy the car cash but the advertised price was only available if I financed. Lie number one. Second they add on their lojack product and charge $1,200 over the price of the car, but wait, it's already installed so they can't take it off. Lie number two. Since I had to finance to get the price (minus lojack) I decided to add my just turned 18 son as the cosigner to help him build credit as the car is for him. Thus far, I've received no payment information nor loan information. I've called multiple times. Today I received an email addressed to my son advising that he was in fact the primary with myself as the cosigner and that the terms Ken Garff Hyundai gave us need to be modified. Lie number three. I'll call the number on the email to find out what's going on from the finance company. My guess is the dealership lied to them as well. More
Terrible communication. It’s been over 6 weeks and have not heard from the service manager. They leave your car greasy and dirty. Everyone there is incompetent. This dealer It’s been over 6 weeks and have not heard from the service manager. They leave your car greasy and dirty. Everyone there is incompetent. This dealer is the worst More
They were getting a new scheduling system the day I was there and even though I know they were probably frustrated with that, their service towards me wasn’t impacted in the slightest. They were kind and c there and even though I know they were probably frustrated with that, their service towards me wasn’t impacted in the slightest. They were kind and communicated well. More



