Ken Garff Hyundai Southtowne

Justin West he is service advisor. He done an awesome job and I always enjoy coming down for the service. I’ve been with Hondai Service for the last eight year. He done an awesome job and I always enjoy coming down for the service. I’ve been with Hondai Service for the last eight year. More

The sales experience was excellent—no pressure at all while we explored and test drove two different vehicles. Financing was smooth and hassle-free. Unfortunately, the service department’s follow-up has while we explored and test drove two different vehicles. Financing was smooth and hassle-free. Unfortunately, the service department’s follow-up has been extremely disappointing. We needed immediate service at the Ford location in West Valley right after purchase, and the issue remains unresolved even after seven weeks. Southtowne’s service team failed to communicate throughout the process. We received no updates and had to repeatedly call just to find out where our vehicle was. There was a complete breakdown in communication and accountability. Thankfully, we connected with Brandon at the West Valley store, who has been outstanding. He’s continued to support us long after the sale, and we’re still working with him to get things resolved. It would have made a world of difference if someone from Southtowne had simply reached out. More

I had a very positive customer service experience with my new car lease. Allen (sp) was excellent at asking questions to establish my wants and needs. He then worked to meet those wants / needs. There was on new car lease. Allen (sp) was excellent at asking questions to establish my wants and needs. He then worked to meet those wants / needs. There was one issue that was raised in terms of financing. (My mistake not his.) I believed that we had come to the end of the road. I resigned myself to the fact that I wasn't going to get a new car. The next day Diego joined Allen and presented me with a couple of different options to get us back on track. That interaction with those gentlemen got us back on track. I LOVE my Ioniq 5. I will happily recommend Ken Garff Hyundai Southtowne, specifically Allen, to anyone. More

Great service and got it done quickly. Friendly service man and didn’t have to wait to get helped Friendly service man and didn’t have to wait to get helped More

Was very satisfied with our salesman Sina. He didn’t pressure us which we really appreciated. Everyone was nice and up front with all our concerns. He didn’t pressure us which we really appreciated. Everyone was nice and up front with all our concerns. More

We had a great experience at this wonderful dealership and we love our new car so much! and we love our new car so much! More

Courteous people On time repairs Clean waiting room Responsive to customer needs They do what they say they are going to do Responsive to customer needs They do what they say they are going to do More

He was friendly and engaging to work with. Tried to get us through the process quickly as pissibke Tried to get us through the process quickly as pissibke More

I will try to love Ken Garff Southtown they helped me replace my whole suspension and I'm back on the road replace my whole suspension and I'm back on the road More

The service department is a pleasant group to work with. They got it done quickly and everything looks great. They got it done quickly and everything looks great. More