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Ken Garff Hyundai Southtowne

Sandy, UT

4.3
738 Reviews

10770 S Auto Mall Dr

Sandy, UT

84070

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Showing 738 reviews

September 23, 2025

We worked with Jordan & he was extremely helpful! He came out in the rain to see what we were looking for and was immediately able to pull options that that were in my price range, as well as options More

by linohai03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bertini
Sep 26, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 23, 2025

Pretty quick. Online booking is weird but they gave me an Uber to my office after saying online it wasn’t available. I did have to get a ride back on my own. They More

by FUNNYFACETY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None listed
Sep 26, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 23, 2025

Love the dealership, but car is still having issues. .I'm confident they will fix it on the next service tho. More

by dreamsfate2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David (I think) in the service dept.
Sep 26, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 22, 2025

Nothing too eventful one way or the other. Waiting room was loud. Other than that all went well. In and out in an hour. More

by lwhippen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van Wagner
Sep 26, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience, and we apologize for the loud noise level during your visit. We value your feedback and your business. We hope to see you again in the future!

September 22, 2025

Terrible, I have left messages with the service manager and he hasn’t returned my call. For months. The service department, says that they will reach out to the manager and have them call me also and that More

by Tiffanie.sherod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Mortensen
Sep 22, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Kyle Harden, Service Manager, kharden@kengarff.com

September 21, 2025

Aaron took such great care of me. He kept in touch and helped me with all my questions. More

by KAYTEE60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hironaka, Boo ???
Sep 22, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 19, 2025

Calros Lira was an exceptional sales associate. He was professional, patient, competent and helpful. I would reccomend him to any customer of Ken Garff! More

by jcjohnson0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Stocking
Sep 22, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 19, 2025

Pretty much one of the best car buying experiences I've ever had. And I've been involved in at least 12 purchases over the years. They worked quickly to help meet my wants and needs with both the new vehic More

by Chris1160
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Arman
Sep 22, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 19, 2025

The service there is always professional and helpful. Everyone is friendly and works to get the job done. I can always trust that the service will be top notch. More

by Joelh189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Allen
Sep 19, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 18, 2025

I think they are too busy and schedule toontightly to properly take care of their customers. They do not have the ability to override their AI's mistakes. More

by STORMY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cannot remember the name. Justin, maybe
Sep 19, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Kyle Harden, Service Manager, kharden@kengarff.com

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