Ken Garff Hyundai Southtowne

I absolutely LOVE the Service Department at Ken Garff Southtowne. I have been going there for the past ten years and I have never had a negative experience. I feel like they treat me fairly and are promp Southtowne. I have been going there for the past ten years and I have never had a negative experience. I feel like they treat me fairly and are prompt and very accommodating. Chase was great to work with this time. He validated all of my concerns and communicated to me the problems with my car and is working very hard to get them solved. More

They took good care of me and had my radiator replaced under warranty even though I was over the mile mark. I really appreciated it!! under warranty even though I was over the mile mark. I really appreciated it!! More

Long wait just for an oil change they gave me a coupon for a free oil change next time for a free oil change next time More

I love getting both of my vehicles worked on at the dealership. The service is great and very fast . The service writers are top notch. dealership. The service is great and very fast . The service writers are top notch. More

They were so amazing! ! They got me in very quickly! They helped me fix my car ! They got me in very quickly! They helped me fix my car More

It was very quick and easy. When I walked in and asked for what I needed, they new exactly what. It did take longer than predicted but it was still fine. When I walked in and asked for what I needed, they new exactly what. It did take longer than predicted but it was still fine. More

Great service, great attitude, great deal on the car! I will definitely come here again in the future. I will definitely come here again in the future. More

I arranged an appointment for a warranty on a Sonata theft deterrent device. I was told it would be in stock in two days. I came in five days later. It was not in stock an hour and a half later I was to theft deterrent device. I was told it would be in stock in two days. I came in five days later. It was not in stock an hour and a half later I was told it wasn't in stock and I'd have to come back. I was told they would call when it came in. I have not heard since this was several weeks ago. More

Easy to get in & great service (inc Uber) Communication was prompt & the work was done well was prompt & the work was done well More

Freddy started out happy and inviting, however, when negotiations started, he was rude because I didn't want to budge. I questioned the starting price as the price listed on the website and the price h negotiations started, he was rude because I didn't want to budge. I questioned the starting price as the price listed on the website and the price he was starting at was different. My husband explained that he felt it was bait and switch. I simply asked him if he could do this number I had listed and if yes, then great. If not, let me know as I don't have time to sit here to go back and fourth. I didn't want to waste his time or my time. He aggressively wrote the payment amount down, signed the paper, smacked the pen down, turn the paper to me, and stared me down until I signed the paperwork. Just wasn't a friendly or inviting experience that I've had in the purchase of my previous car. Felt intimidated. More