Ken Garff Jaguar Land Rover Downtown Salt Lake

August 2022, called about a vehicle they had, left a deposit instantly when it was available told them to run credit with a certain amount down and was very clear that if I wasn't approved for any reaso deposit instantly when it was available told them to run credit with a certain amount down and was very clear that if I wasn't approved for any reason I would pay cash, they barely updated me I called, they refunded me sold the car and didn't care. Carson Kratz was the manager I argued I fought not to mention I was paying $7500 over MSRP for the vehicle. He wouldn't allow me to get the car, they screwed me out the deal. Carson allowed me to order another Autobiography for MSRP, I designed it with him over the phone sent a build, waited for the car for months, the whole car is a different model built with options that are missing and ones I don't want. I ran credit barely any update, paid cash waited over 30 days for them to even ship the car, then they ship the car to another state. I've talked to the Manager Cory already and he didn't care, said Carson is gone you want this car, take it pretty much. Told me he couldn't get me another order. Stay away at all costs. Salesman was Michael H, he barely responds and allowed me to lose the first initial car barely updating me and not discussing anything after taking all my information and money. The only reply I want from your dealer is a public resolution. Don't tell me to contact this person or that person, you reach out to me you know who I am. More

Great service. Great cars. Fast reliable helpful, on and on and on and on and on. Great cars. Fast reliable helpful, on and on and on and on and on. More

Adam and Lindsey in the Service Dept are the best! Years of our relationship with them has been awesome. Thanks, Guys! My 2006 XJS loves you. Years of our relationship with them has been awesome. Thanks, Guys! My 2006 XJS loves you. More

I can’t say enough of how well Lindsay and Adam have treated me and always willing to help me with my Range Rover. Huge shout out to them and how professional they have been Thank you. treated me and always willing to help me with my Range Rover. Huge shout out to them and how professional they have been Thank you. More

This is the second vehicle I have purchased from the dealership. Zane has been my sales rep and he is exceptional. No pressure. Just quality. Kind and efficient. Same with the finance department. Pap dealership. Zane has been my sales rep and he is exceptional. No pressure. Just quality. Kind and efficient. Same with the finance department. Paperwork completed efficiently with kindness and respect. Grateful for this dealership. Also excellent service department and comfortable setting with nice amenities. More

Great service from Brian in parts and Lindsay the Service manager. They have beautiful facilities too! manager. They have beautiful facilities too! More

Excellent service. Easy to make an appointment. Car was finished when they promise. I appreciated the carwash too! Lindsay was very understanding when I had to reschedule the service appointment due to bad finished when they promise. I appreciated the carwash too! Lindsay was very understanding when I had to reschedule the service appointment due to bad weather. More

Jeremy Blundell was my salesperson. I purchased a 2017 Jaguar XE in March of 2020. No pressure, hype or anything in between. Let my hubby and I peruse the KBB page on what the car was worth with no one Jaguar XE in March of 2020. No pressure, hype or anything in between. Let my hubby and I peruse the KBB page on what the car was worth with no one hovering over us. Even let me visit with the Mechanics regarding the service history. Very please with the whole buying experience. Shout out to Cameron in the parts Dept. Very helpful!!!! More