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Ken Garff Kia Avondale
Avondale, AZ
419 Reviews
You might expect a car company’s top priority to be cars, but not at Ken Garff Kia Avondale. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 419 reviews
July 13, 2026
Chris Davis was great to work with. No nonsense and did not try to play games with adjustments and extras. I got the car I wanted for a competitive price. No nonsense and did not try to play games with adjustments and extras. I got the car I wanted for a competitive price. More
by mmteacher17
Employees Worked With
Chris Davis, Ochoa in Finance
July 12, 2026
Very friendly fast efficient and knowledgeable, finance was super easy as well would recommend these is our 2nd vehicle from Ken Garff in the past 6 months was super easy as well would recommend these is our 2nd vehicle from Ken Garff in the past 6 months More
by aquiroz1004
Employees Worked With
Tammy and manny
July 11, 2026
I know you’re trying to make your money at the dealership but when you come out with a rate that is three percentage points higher than what I eventually got it’s not a good start. Also, it’s a week after I but when you come out with a rate that is three percentage points higher than what I eventually got it’s not a good start. Also, it’s a week after I purchased a vehicle and I’m gonna call them today because I have not received my papers either via printer which I want to, but they said they will email it, and I have not received it through email. Thirdly, I immediately reported two little stains on the top of the car on the inside a picture was taken, and I was told they will get back to me.. it’s a week later I have not heard back so I will have to reach out to them for that also. More
by Choinackisfg
Employees Worked With
Not going to single out one employee when everything they do is a dealership philosophy
July 11, 2026
This dealership has been very sincere and incredibly helpful. Im grateful to the service rep who helped me out Brian Simon I believe, he had oversaw my vehicle inspection and seen I was In need of a cri helpful. Im grateful to the service rep who helped me out Brian Simon I believe, he had oversaw my vehicle inspection and seen I was In need of a critical repair he was able to expedite my service with the help of the manager to repair my car under my extended warranty plan, really felt taken care of, and appreciate the updates and reminders from the dealership as well, ty ty More
by Pierzen555
Employees Worked With
Brian Simon, and the excellent mechanics i didnt get their names but big shout out to the techs
July 10, 2026
After now hearing from my service rep after 9 days, I called three times (without a single callback) to inquire on if the part required to complete my repair was in. Finally I was told it was and was abl called three times (without a single callback) to inquire on if the part required to complete my repair was in. Finally I was told it was and was able to get scheduled. More
by dwarren874
Employees Worked With
Aaaa
July 09, 2026
I am very happy with this dealership and the service advisor. Paul has been great with informing me and keeping me updated. I brought both of my vehicles in for service and he didn’t try to upsell me an advisor. Paul has been great with informing me and keeping me updated. I brought both of my vehicles in for service and he didn’t try to upsell me any unnecessary services like other dealerships have. More
by kevin Thongkham
Employees Worked With
Paul Steenman
