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Ken Garff Kia Avondale
Avondale, AZ
223 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 223 reviews
February 05, 2012
I recieved a letter in the mail that said I was pre-approved for a new car and that I might be able to get my car payment lowered, so I called and made an appointment. I was pleasantly surprised to pre-approved for a new car and that I might be able to get my car payment lowered, so I called and made an appointment. I was pleasantly surprised to find that Tim Sheridan still worked there. He sold us our first Kia in 2009 and was very friendly, helpful,and knowledgeable about the Kia product. Tim was great and made me feel like I was in complete control of my own decision without pressuring me to buy. If I didn't like a certain car, he didn't try to persuade me into liking it. He just said, "Ok, let's go look at something else." Although, we weren't able to get our payment lowered, the staff at Kia did everything they could to get the payment within our budget and we drove away in a much nicer car than our trade-in. We are very happy with the service and hospitality we received from Tim, Bob, and Della. It was also nice to know that Bob even remembered us from previous visits to the service department with our old Kia. I have never received that kind of personalized service at any other dealership and I will be referring anyone I know who is looking to buy a new car to Tim. More
by hnavejar
Employees Worked With
Tim Sheridan, Bob Acord, Della Arkills, Bob Acord, Tim Sheridan
January 30, 2012
The employees and the owner are extremely helpful and honest. They actually helped me out of a bad situation with another dealer and were able to give me exactly what I wanted without any lies or manipul honest. They actually helped me out of a bad situation with another dealer and were able to give me exactly what I wanted without any lies or manipulation. I had a horrible first time car buying experience with this other dealership and Salazar Kia was completely the opposite. They made my experience pleasant and very stress-free. I was very happy with the entire experience and I would highly recommend them to anyone looking to purchase a new vehicle. More
by mandajean60
Employees Worked With
Ray, Robert, Raymond Garcia
January 29, 2012
Bob has always talked to me when I was in the service department and he finally talked me into buying a new car. It was a nonpressure experience which I greatly appreciate. Bob is always friendly and say department and he finally talked me into buying a new car. It was a nonpressure experience which I greatly appreciate. Bob is always friendly and says hello whenever I have been there. More
by diburk37
Employees Worked With
Bob Acord, Bob Acord
January 28, 2012
My wife and i were referred to Salazar Kia from a friend George Mower. We walked in to Kia Salazer on 1/21/2012. George sold his Mercedes to the owner of salazar Kia. When we went in we had a good experienc George Mower. We walked in to Kia Salazer on 1/21/2012. George sold his Mercedes to the owner of salazar Kia. When we went in we had a good experience from Saul Ramierez. He was very knowledgable and friendly. He knew ALOT about the cars and took his time and let us test drive a few of the models. I was introduced to Saul and Steve( sales manager)on 1/15/2012 from my friend George , both Steve and Saul said they would give us a good deal and give us a price " at cost". When the time came to sit down and talk price, after several hrs of negotiating we came to the price of 26,742. That price was written down on a piece of paper. We took the deal. By that time we had been there several hrs, we were tired, hungy and in a hurry to get to a show we had tickets to. We signed the papers without really looking over the paperwork like we should have. WE TRUSTED YOUR DEALERSHIP. That was a huge mistake on our part. When we left with the car and got to dinner, we reviewed the terms and then realized that the terms were switched to 84 months instead of 72. The amount financed was 31,500. We were FURIOUS!! We couldn't sleep all night and couldn't wait to get back in to the dealership in the morning. We called Saul within 30 min of leaving the dealership that night. In the morning we went in and Steve was very rude. He LIED and said that was what we agreed to. %^&%$hit. When we asked him where he came up with the price of 31,500 he could not give us an honest answer and said that he had to raise the price because we had no equity even though we came in with a $5000.00 trade. He finally ended by saying " fine, lets unwind the deal" our intentions were to get our Avalance back OR to change the terms. We were upset when we left and immediatly went shopping. We found a great deal at Nick Mayer Kia. Clement and Joe Lopez were amazing. We got a way better deal at a lower interest rate AND. . .. . . . added the extended warranty and the car alarm. Just for the record we will NEVER step foot in your dealership again OR refer anyone there. As a matter a fact we will spread the word how poor your sales mgr is and to not go there.. . . we did have one positive outcome though and we love your Kia Optima. Thank you, Glenn and Sofia Cardwell More
by tcard
Employees Worked With
Saul Ramirez, Steve( sales Manager)
January 21, 2012
Bob was very friendly, very informative and never pushy. He showed great interest in finding me the perfect new car for my needs. Bob had always spoke to me when I was at KIA for service on my 2008 Sorento He showed great interest in finding me the perfect new car for my needs. Bob had always spoke to me when I was at KIA for service on my 2008 Sorento while I waited for service to be done.As I was there that day for an oil change when I was talking to Bob and looking at new cars while I waited and I then decided it was time for a new car. Bob made sure the new car was perfect for delivery to me in a very timely manner, assisted me with changing my things from the old car to my new one. I am very happy with the experiance I had with Salazar Kia. More
by gypsyjody
Employees Worked With
Bob Acord, Bob Acord
January 17, 2012
Right from the first time my daughter and I arrived at the dealership we felt very comfortable (we were there twice)everyone was very friendly and respectful. Bob asked about what type of car I was lookin the dealership we felt very comfortable (we were there twice)everyone was very friendly and respectful. Bob asked about what type of car I was looking for and listened as I discribed what I had in mind for what I wanted in a vehicle. He showed me what was available and I ended up buying the first car I test drove at a reasonable price. Everyone we spoke with was very helpful and answered my questions to my satisfaction. Overall I am very happy with my choice. I bought a 2012 KIA Sorento. I am just sorry I don't remember the name of everybody that helped me make my choice. More
by msyolie01
Employees Worked With
Bob Sandoval, Bob Sandoval
January 10, 2012
We have purchased several cars from the Kia Dealership! Bob Acord "Salesperson" was very attentive and an all around pleasant gentleman. He knows what he is talking about and gives you time to decide on y Bob Acord "Salesperson" was very attentive and an all around pleasant gentleman. He knows what he is talking about and gives you time to decide on your own, without any pressure! We have purchased many, many new cars and feel Bob is the best overall! Bob is a asset to your company. I would buy from him again at Salazar Kia! Thank you! Mr & Mrs. L. Black More
by lindyle1
Employees Worked With
Bob Acord, Bob Acord
January 09, 2012
Bought my Sorrento over a year ago and got great service when buying and particularly afterward in service, always friendly, service is great, always listen and willing to help. Very professional. when buying and particularly afterward in service, always friendly, service is great, always listen and willing to help. Very professional. More
by cburg50
Employees Worked With
Steve Reilly and David (service manager), Steve Reilly
January 06, 2012
It was a good experience. I recently had gone to Sands Chevrolet who tried to sell me a 2010 chevy aveo with no warranty and wanted to get a deal to charge me 360 a month and told me all kinds of false st Chevrolet who tried to sell me a 2010 chevy aveo with no warranty and wanted to get a deal to charge me 360 a month and told me all kinds of false stuff and basically i think i should use the world swindle me. So I went to Salazar kia. They were very nice..quick and put me on the first time buyer loan. I am only 26 years old with limited credit and a good work history. Kia by the way has the best first time buyer program on the market with 9% interest. Which is good if you have no credit. Chase offered me a loan at 19 percent interest.Salazar kia filled my tank all the way with gas and gave me free oil changes for the year. I have had the car for four months and just did an oil change and they wash the car to. Very excited at that! haha Overall it was good service and they didnt hound me. More
by ashleyjburke85
Employees Worked With
Mike Mccormack
