Ken Garff Kia Avondale

Took 2020 Kia Soul in for first oil change. Chris Morgan was service advisor. Said would take about hour and 15. After hour didn't see my vehicle anywhere, he was walking by in waiting room so I asked how was service advisor. Said would take about hour and 15. After hour didn't see my vehicle anywhere, he was walking by in waiting room so I asked how my vehicle was doing. Said almost finished. Waited another half hour, still no sight of vehicle so I went to his service desk and he literally snapped. I stood in disbelief! I then spoke to service manager Guy Hernandez who assured me he would have long conversation with Chris. Mr Hernandez was very professional and polite and was able to get my car for me! More

We are new to AZ, less than a year from LA, and have visited Rodeo Kia on three occasions with Dov as our Service Representative. All three visits have been handled by Dov with professionalism, complet visited Rodeo Kia on three occasions with Dov as our Service Representative. All three visits have been handled by Dov with professionalism, complete explanations of the recommended service, and made us feel we are valued customers. We have two Kia vehicles and when we make our next purchase it will be at Rodeo Kia knowing Dov will be there to take care of our vehicles. More

When I bring in my 2019 for service, Dov has always handle the problems and he has always been pleasant and helpful with the service handle the problems and he has always been pleasant and helpful with the service More

When I purchased a used Kia Soul in 2016, I started bringing it to Rodeo Kia for service. Dov has always handled my car and my concerns with the utmost professionalism and honesty. He lets me know w bringing it to Rodeo Kia for service. Dov has always handled my car and my concerns with the utmost professionalism and honesty. He lets me know what service and repairs are critical, those that would be good to do and by when so I can plan for it, and what can wait if I don't have the budget for it at that time! He always gives me a realistic service time frame which is met. I have since moved across town but becuase of the great service, still drive to Rodeo Kia and wait for the service to be completed. The waiting area is large with lots of seating options, it is always clean. A++ for the excellence! Thank you, Dov. More

I am very disappointed with the Kia service I bought my KIA optima 2019 it has approximately 20,000 miles since I bought it I have had problems, with noise in the machine, on Saturday my car overheated the KIA optima 2019 it has approximately 20,000 miles since I bought it I have had problems, with noise in the machine, on Saturday my car overheated the engine my husband called Kia they brought a tow truck they took my car, they couldn't give me a car or a rented car, I was without a car all weekend and today at 2 pm KIA calls us and according to them it was the belt that was damaged, my car has a full guarantee and gap, even so, they charged us $ 208 which is not fair because my car has a warranty. The only things it doesn't cover are the brakes and tires. I need talk to the Manager More

Everything about this dealership has been great, from the buying experience to the service department is second to none. Everyone was very service minded and very attentive. buying experience to the service department is second to none. Everyone was very service minded and very attentive. More

Heather got the oil change done in record time. She scheduled my other vehicle for next week and she is always pleasant to work with. scheduled my other vehicle for next week and she is always pleasant to work with. More

Jonathan he’s GREAT! He always helps me with my car repairs. And when my warranty can be use he calls the company. He gets 10 Stars! Thanks Jonathan! repairs. And when my warranty can be use he calls the company. He gets 10 Stars! Thanks Jonathan! More

Dov is my service rep and he is the BEST!!!! He always tells me if there is anything wrong and when I need to get it fixed. Your company is wonderful. I have never taken my car anywhere else. THANK YOU tells me if there is anything wrong and when I need to get it fixed. Your company is wonderful. I have never taken my car anywhere else. THANK YOU FOR THE GREAT JOB YOU DO AND FOR THE WONDERFUL PEOPLE WHO WORK THERE. Sharoll Blodgett More

Heather is always awesome to work with. She has been there for me since I got my 2017 Kia Optima. I would highly recommend her when it comes to getting my car serviced. Thanks Heather for everything. there for me since I got my 2017 Kia Optima. I would highly recommend her when it comes to getting my car serviced. Thanks Heather for everything. More