Ken Garff Kia Avondale

Maintenance Ken was awesome!! Actually everyone there is. Every time I go there everyone is very helpful and knowledgeable. Car was ready and washed at promised t Ken was awesome!! Actually everyone there is. Every time I go there everyone is very helpful and knowledgeable. Car was ready and washed at promised time. More

THE MOST UNPROFESSIONAL DEALERSHIP I'VE EVER SEEN! We pulled into the lot just to drive around to look at some prices on the vehicles in the lot and 2 salesmen came running one yelling at us which im We pulled into the lot just to drive around to look at some prices on the vehicles in the lot and 2 salesmen came running one yelling at us which immediately made us want to leave and when we pulled back around the lot to exit he was standing in the middle of the road clapping (he was holding his hands up high so we could see him) like we were stupid for not knowing the exit was blocked off on the other side. I'm only a Doctor, I certainly couldn't hold a candle to this intellect giant of a salesman who proceeded to insult us as we were trying to leave. My son was with me and we have never seen anything like it in our lives! Blocking the way clapping his hands the whole way as we drove out standing in the middle of the road!. I had been looking to buy my 16 yo son a new car. More

Great Service Dept Had my Kia done quickly, it was washed and ready to go! Heather was very helpful and gave me an oil change punch card and window sticker. Had my Kia done quickly, it was washed and ready to go! Heather was very helpful and gave me an oil change punch card and window sticker. More

Unprofessional Manager Reflecting A Poor Dealership Went into Rodeo this morning. Was interested in the most expensive car ($50,000.-Stinger) at the dealership. Asked the salesman who the manager was a Went into Rodeo this morning. Was interested in the most expensive car ($50,000.-Stinger) at the dealership. Asked the salesman who the manager was and was told that his name was Sean Griffin. Asked also for the bottom price on the car. The salesman came over and gave me a price. I asked to speak to the manager. He sat behind a desk and started to SCREAM at me saying this was the bottom price which he claimed WAS THE BOTTOM PRICE.. I said that there was no need to scream at me and he proceeded to say that he did not need my business and I probably drive a Ferrari (which is not true and has nothing to do with the issue.) I did not go into Rodeo Kia to be insulted nor screamed at- how UNPROFESSIONAL, RUDE and UNACCEPTABLE! Mr. Griffin needs to learn some manners when dealing with a client. I would DEFINITELY NOT recommend this dealership to anyone- we have choices of Kia dealerships in the Valley and this is the worst thanks to Sean Griffin. More

2014 Kia Optima I purchased a new 2014 Kia Optima from Rodeo Kia and for 2 years I had no issue. In the past 6 months, the car has been leaking fuel which spills onto I purchased a new 2014 Kia Optima from Rodeo Kia and for 2 years I had no issue. In the past 6 months, the car has been leaking fuel which spills onto the ground and the fumes enter the car. The dealership reports they have made attempts to fix this, one time installing a gasket incorrectly that resulted in copious amounts of fuel on the ground and the gas station attendant running over and screaming, although that fuel issue was fixed. However, gas continues to exit the filler tube, run down the side panel (which appears faded in some of the videos), lands on the ground, and fumes continue to enter the car. Unfortunately, even with multiple videos, the dealership has decided they will make no effort to fix this. Please see videos on Yelp and You Tube (red Kia Optima) to see the issue and you decide if this dealership stands behind their 10 year/100,000 mile warranty. Please learn about exclusions and be cautious when expecting a quality car, or at least a car that will be repaired when a significant issue arises. In addition, while clearly a much lesser issue, the radio screen is not viewable when the interior car temperature is hot. I am told the radio doesn't fall under the same warranty and has a much more limited timeframe, which has been exceeded. Would you want your family exposed to gas fumes or would you want to be the person fueling up at the gas station after me? More

Great dealership, great sales (Chris Hawks), great experienc We couldn't be happier with dealing with Rodeo Kia and Chris Hawks. He and the team there bent over backwards to get me the Kia Sorento I wanted. You We couldn't be happier with dealing with Rodeo Kia and Chris Hawks. He and the team there bent over backwards to get me the Kia Sorento I wanted. You can't ask for more than that ! Chris is knowledgable, professional, and easy to talk to. We feel very taken care of by Chris and will recommend him and Rodeo Kia to our friends. Thank you Chris!! More

Our Kia Purchases When we drove to your lot, we were met by Chris Hawks. I asked him if he had any 2016 Kia Souls. He showed us a Green one, which my wife and I took fo When we drove to your lot, we were met by Chris Hawks. I asked him if he had any 2016 Kia Souls. He showed us a Green one, which my wife and I took for a test drive. Chris was very friendly, and answered all the questions we had without resorting to any pressure. When we got back from the test drive, we explained that we wanted to look at Mazdas also, but would probably be back. We looked at the Mazdas, and didn't see anything that impressed us like the Kia Soul. After I made a commitment to purchase it, my wife decided she would like one too. My wife bought a 2017 Kia Soul because the 2017's had the color she wanted. Chris was very helpful getting the paperwork in order, and helped us configure the bluetooth in each car, and we were on our way. This was the best car-buying experience I've ever had, and Chris was the reason. He treated us with respect, and didn't play games. More

Happy Owners My husband and I went to check out the new Kia Souls Chris was our salesman and he took very good care of us. He was very helpful and now we are very My husband and I went to check out the new Kia Souls Chris was our salesman and he took very good care of us. He was very helpful and now we are very happy. Thanks Chris. More

Great Experience Great sales people, highly recommend Chris Hawks, professional, great guy and it was an all around great visit. I have recommended them already to fri Great sales people, highly recommend Chris Hawks, professional, great guy and it was an all around great visit. I have recommended them already to friends and family. More

Done Deal Me and my wife came into Rodeo Kia and Chris was very helpful finding us a car. We brought a new Kia Optima and we are very happy with our purchase. E Me and my wife came into Rodeo Kia and Chris was very helpful finding us a car. We brought a new Kia Optima and we are very happy with our purchase. Everyone was so helpful and we have a great experience. More