
Ken Garff Kia Bell Road
Phoenix, AZ
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Painless Experience I hate going to a dealership to shop for a car. There is always this dancing and prancing around when I say, "I absolutely do not want to haggle; I w I hate going to a dealership to shop for a car. There is always this dancing and prancing around when I say, "I absolutely do not want to haggle; I want my out-the-door price and that is it, period. Over the years I have suffered through the haggles when they ignore my request. There was none of this with Mike Scribner at Earnhardt KIA--within minutes he gave me the price for trading my 2011 KIA Optima for a 2015. Not only that, the car needed a bit of service and living in Wickenburg, we didn't want to wait so Mike Scribner volunteered to drive our new car up to Wickenburg the next week (we were there on a Saturday), which he did. That is what I call great service and I highly recommend this salesman. More
Bittersweet This is the third vehicle I purchased from this dealership and I feel like it will be my last. The sales price and the add ons in the finance office a This is the third vehicle I purchased from this dealership and I feel like it will be my last. The sales price and the add ons in the finance office are very deceptive and are services that are not necessary or wanted. The sales staff are excellent and the service department is the best I have ever seen. More
Excellent experience with buying a new Optima We had a great experience working with our sale person Michael Scribner. He was knowledgeable about his product and was not a high pressure salesman. We had a great experience working with our sale person Michael Scribner. He was knowledgeable about his product and was not a high pressure salesman. More
Todd McLennan is Wonderful This is the 2nd vehicle we have purchased from Todd McLennan at Earnhardt Kia. Todd and the sales managers at Earnhardt Kia are so easy to work with. This is the 2nd vehicle we have purchased from Todd McLennan at Earnhardt Kia. Todd and the sales managers at Earnhardt Kia are so easy to work with. They have a large selection of vehicles and will make your car buying experience a pleasure. We will definitely be back again in a few years!!! More
Dave Bailey is the BEST I have dealt with car salesman before, but Dave Bailey was by far the best I have ever had the pleasure of doing business with. He was genuine, knowle I have dealt with car salesman before, but Dave Bailey was by far the best I have ever had the pleasure of doing business with. He was genuine, knowledgeable, and took care of my needs. He showed me around the entire lot to see if they had the color Soul I wanted and when they didn't, he made a special effort to find it at their sister store in Prescott. He let me take home a loaner for 2 days and Dave himself went to Prescott, picked up the Latte car I wanted and brought it to my house. If that's not service, I don't know what is!!! More
David Bailey & Earnhardt Kia We are Costco members and have been for years. Costco has never given us bad info on anything. So naturally we looked to them to purchase our new auto We are Costco members and have been for years. Costco has never given us bad info on anything. So naturally we looked to them to purchase our new automobile and they recommended Earnhardt Kia and David Bailey. How great that combination turned out to be for us. David was a wealth of knowledge and everyone at Earnhardt was very professional yet friendly. We hate being attacked as we start looking and buying a car has always been a challenge in every sense of the word, this time, it wasn't. David helped us with our questions about Kia's and particularly the "Soul" and we asked to just look and think for a while, he checked back with us but was never pushy and never talked down to us. Answered all our questions and went with us on our test drive. We were very sure then what we wanted and finally were ready to purchase. Our little "Soul" is just perfect for us and we love it. We went to Earnhardt thinking most probably a Soul, blue in color, yes, we knew what we wanted, or so we thought. We drove home in an "Inferno Red Soul" and were so happy with our buying decision and with shopping with Dave Bailey at Earnhardt Kia. We can truly say it was a pleasure doing business with David and Earnhardt. They have us for ever as far as we are concerned. Service and everything will be with our newest family at Earnhardt Kia. Thanks, David, you made what has always been a nightmare of a time and turned into the most enjoyable experience. John & Shelia Ford, Sun City, AZ More
The Best of the best Robert Mich Michaud and Earnhardt We just purchased a new Kia from Robert Mich Michaud Internet Sales Manager Earnhardt Kia. I have been a lawyer for 45 years and purchased about t We just purchased a new Kia from Robert Mich Michaud Internet Sales Manager Earnhardt Kia. I have been a lawyer for 45 years and purchased about two dozen vehicles. He was the best salesman we have ever purchased any vehicle from. I give him and the dealership our highest marks. We give Robert and the dealership our highest recommendation. More
Awesome experience As soon as I was greated with open arms from Robert I knew that this would be my new home for the new car purchase. The transaction went smooth. As soon as I was greated with open arms from Robert I knew that this would be my new home for the new car purchase. The transaction went smooth. Steve in Finance is quite the character. Will definitely recommend this dealership . More
Worked hard to earn the business We went to The dealership more in the mode of "thinking" about buying. David Bailey listened to our desires - particularly the model of Sol and then We went to The dealership more in the mode of "thinking" about buying. David Bailey listened to our desires - particularly the model of Sol and then brought out a car that met all our specs. After a successful test drive we talked price and deal. They were very fair and made several suggestions that saved us money. But the best part was that we never felt hustled or pressured - of course they asked what they could do to earn the business, but then made every attempt to react in a positive and helpful manner. We bought that day the car was detailed to perfection while we waited. My husband and I have commented this was the best car buying experience we have ever had. We highly recommend this dealership!! More
Excellent Car Buying Experience Our purpose in visiting Earnhardt KIA was to test-drive and find out about the KIA Soul. We had not intended to buy that day. Upon entering the deale Our purpose in visiting Earnhardt KIA was to test-drive and find out about the KIA Soul. We had not intended to buy that day. Upon entering the dealership we were immediately pleased with the sales team that addressed out questions, gave us a tour of available vehicles and a test drive of one that would match our preferences as stated. After some very open, truthful and low-pressure negotiation we purchased a vehicle, trading in our 1999 Honda (we had planned to sell it ourselves and decided the value received from Earnhardt plus the new vehicle deal was too good to pass-up). The financing package was very fair and well explained by the Finance Mgr.. Should we buy a vehicle again this will be the dealership we will deal with! David, Elena, Scott and Steve were true professionals with personalities that we immediately trusted. David Bailey has contacted us several times to make sure we continue to enjoy our new KIA and answer any questions that we might have. More