Ken Garff Kia Bell Road | Page 47

Service by David Bailey Mr. David Bailey contacted me several times after my online inquiry. He helped me with my original request while looking for low priced previously own Mr. David Bailey contacted me several times after my online inquiry. He helped me with my original request while looking for low priced previously owned vehicle and was patient and understanding resulting in us buying a higher quality newer vehicle with decent terms. I would recommend him personally and therefore Earnhardt Kia to anyone. My experience at this dealer was relatively painless, and my son commented that he had bought several new and used vehicles in past and no transaction went as smoothly as this one. My thanks to David and the staff at Earnhardt Kia. Sincerly, Barbara Mansfield and Charlie Sutter More

No stress dealer I went to Earnheart Kia on Sunday and Robert was very calm and realistic about what I could logically afford within my price range. He took a lot of I went to Earnheart Kia on Sunday and Robert was very calm and realistic about what I could logically afford within my price range. He took a lot of time to get me into a beautiful new 2015 Kia Soul and there isn't the pressure at Kia, unlike many other dealers. Great experience. I'll be back for my next car. Thank you Robert. -Jarod More

A nice "Surprise" What a great experience purchasing a new car. The whole process was quick,easy and..painless! What a great dealership! I will spread the word! Thank What a great experience purchasing a new car. The whole process was quick,easy and..painless! What a great dealership! I will spread the word! Thank's Dave! Donna Lollar More

Great experience My experience buying this car was easy and fast. This was my second time with this dealership and I will continue to come back. Thank you so much My experience buying this car was easy and fast. This was my second time with this dealership and I will continue to come back. Thank you so much More

A truly wonderful experience with Dave and Elena Our last experience buying a car was not very nice. We were shown cars that we clearly could not afford, and then after we'd sign the bottom line, the Our last experience buying a car was not very nice. We were shown cars that we clearly could not afford, and then after we'd sign the bottom line, the seller would have to check with his daddy to make sure things were ok and then all would break out. I told Dave I was a no nonsense kind of guy that didn't like games. He gave me his assurance that things would make sense and not be totally weird and he made good on his promise. Elena showed us the cars that we wanted to see, and dealt with some quirky aspects of our personalities and she did a wonderful job with us. Steve (The Paperwork Guy) got us through the paperwork, including a great trade in deal, and the next thing we knew, we were in our new car. I've walked out of a lot of dealerships over the years because folks treated us wrong, or did not understand that I know what I can afford and won't go any higher. Getting the nerve up to buy a new car really stressed me out, but Dave and Elena have made me a believer that buying a car can be a normal, regular, non-weird experience that does not require humiliation or blame. Working with them was easy. More

Almost fun Buying a car is never fun, but this time it was. Thanks To Dave and Micheal The time went fast. And they gave me everything I asked for. Buying a car is never fun, but this time it was. Thanks To Dave and Micheal The time went fast. And they gave me everything I asked for. More

A wonderful refreshing experience I have worked with several dealerships in the valley including 3 other Kia dealers and this is the first time I feel I had a great experience. The int I have worked with several dealerships in the valley including 3 other Kia dealers and this is the first time I feel I had a great experience. The internet salesman David Bailey that I worked with before I got to the dealership was respectful of what I wanted to accomplish. He was very timely in his follow ups with me via email and answered the many questions I had prior to getting to the dealership. When I was ready to go to the dealership to look at purchasing my new vehicle he made it a point to make sure he was going to be there. Even though he was with other customers when I first got there, he came over and introduced himself and had another person help get things started and would check in with me until he was finished. DJ the other salesman was also very helpful answering my 1000 questions. They were very upfront, honest and patient with me. David would continually check in with me while I was trying to make my decisions and yet gave me space when I needed it. I never felt any pressure which made it easier for me to make my decisions. The finance guy Steve was very kind, patient, and speedy, knowing I wanted to wrap it up. David made sure I knew how to operate all the features that came with my vehicle, something another dealer failed to do for me. The car buying process can be very stressful and I feel this was a refreshing and great experience for me. I never felt pressured by email or when I got to the dealership. I would highly recommend Earnhardt Kia when looking to purchase a vehicle. More

Excellent sales experience This was one of the best new car buying experiences we've ever had. We expected to be at the dealership all day. We were there for a total of 4 hours This was one of the best new car buying experiences we've ever had. We expected to be at the dealership all day. We were there for a total of 4 hours and out the door with our new car, which we're thrilled to have. Dave Bailey set up the appointment and made sure we were taken care of. We're were kept apprised of the entire process every step of the way without any surprises. We felt we got a fairly reasonable amount for our trade in, and a fair price on our new car. The car was delivered to us in immaculate condition. The salesperson did an excellent job of going over all the cars features (new Kia Soul), even setting up my smart phone to be linked into the entertainment system. Great Job. More

Very shady sales team. Lack of follow through and deception. After purchasing 5 vehicles between this dealership and Peoria Kia I followed Scott Potter to this dealership for our 5th purchase. I trusted him befo After purchasing 5 vehicles between this dealership and Peoria Kia I followed Scott Potter to this dealership for our 5th purchase. I trusted him before and now he totally lost that trust. Our payment came out nearly 50$ higher per month he did not give the incentives and rebates he said he would and rolled 5100$ into the price of the car listed on webpage as 25000 i financed 34000 on a downgrade. The paperwork was never shown to me and I still have only 1 sheet of paper on the entire deal. I HIGHLY suggest you take your business elsewhere. Steve the GM is also very aggressive and insulting. More

Best car buying experience ever Dave our salesman could not have been more fantastic and helpful. Hands down the best car buying experience I have ever had. I highly recommend this d Dave our salesman could not have been more fantastic and helpful. Hands down the best car buying experience I have ever had. I highly recommend this dealership they were great. More