Ken Garff Kia Bell Road

Excellent service! Kind and courteous people! This was by far the best car buying experience I have ever had. My prior purchase at a different place was intense, frustrating and left me feeling ta This was by far the best car buying experience I have ever had. My prior purchase at a different place was intense, frustrating and left me feeling taken advantage of. These gentlemen were very respectful, informative and did not make me feel frustrated at any point.I will come back for every future purchase and will refer friends and family with two thumbs up. More

Our Experience The dealership was amazing to work with and I will definitely recommend them to anyone I know and we will be back for our next vehicle! The dealership was amazing to work with and I will definitely recommend them to anyone I know and we will be back for our next vehicle! More

Excellent Experience I was highly impressed with Elena McNulty. Elena was immensely knowledgeable and incredibly efficient. Elena truly made a positive and lasting impact I was highly impressed with Elena McNulty. Elena was immensely knowledgeable and incredibly efficient. Elena truly made a positive and lasting impact with my car buying experience. From the moment I arrived at the dealership, Elena was incredibly attentive and exuded a hard-working demeanor. Elena goes above and beyond. I highly recommend Elena McNulty as a Manager. Warmest Regards, Mimi More

Excellent Service Big Scott drove a hard bargain and in the end, I knew when I shook his hand to make the deal it was the right one. He was more than helpful in every a Big Scott drove a hard bargain and in the end, I knew when I shook his hand to make the deal it was the right one. He was more than helpful in every area and got me exaxctly what I wanted. The process was smooth and hassle free. I am proud to say that I am now a happy Kia owner. More

snakes!!! customer service is excellent if your a snake, lied to, faked out told they would include a spare tire, didn t know what i was talking about, also be customer service is excellent if your a snake, lied to, faked out told they would include a spare tire, didn t know what i was talking about, also be careful, i was swindle late in the evenng car is basic beyound belief More

Well worth the extra drive. Great. You're reading my review, that's smart to do the research and lucky that you are reading this. In my younger days, I worked as a salesman and Great. You're reading my review, that's smart to do the research and lucky that you are reading this. In my younger days, I worked as a salesman and Finance Manager for several Ford stores so I have a little more knowledge of how dealerships operate. That being said, YMMV, depending on many factors when buying a car. Just being here reading reviews is a GREAT first step. After getting totally xxxxxed around by Mark Kia for 3 hours, the dealership 2 miles from my home and the place I was always going to buy my wife's new Kia, we decided to make the 25 mile drive to this store solely on the telephone demeanor of our contacts, J R Reitz and Dave Bailey. J R was low key (loved that) and after I explained exactly what we were looking for, he went right to work on crunching the numbers on a 2014 Soul. After conferring with Dave, we were only a couple hundred dollars off a price I considered fair. He quickly resolved that and we had a deal. But wait, I'd been here before, yesterday, with another dealership and, I ended up walking out. Not this time. He turned me over to Mike to do the paperwork (another stand up guy) and, we were out of the finance office in 15 minutes. Did I mention Mike is a former marine who served at the same base as our daughter? Guys, buying a car is not fun!! It's stressful and believe me, they do this everyday and they have the advantage. BUT, if you're buying a Kia, I highly recommend J R Reitz and this Kia location. It will make your experience tolerable, maybe even painless. More

See Elena for a great car buying experience! I have purchased two cars from this lady and both times it was the easiest most hassle free experience ever. Not only is she a pleasure to work with, I have purchased two cars from this lady and both times it was the easiest most hassle free experience ever. Not only is she a pleasure to work with, she knows her business inside and out. More

Unbelievable I've worked with a lot of people at dealerships, not to menton salespeople/companies in general, and my experience at Earnhardt Kia was unbelievable. I've worked with a lot of people at dealerships, not to menton salespeople/companies in general, and my experience at Earnhardt Kia was unbelievable. What's generally said about lawyers, real estate agents, and salespeople is usually true--that you're getting played, you're not getting a straight answer, not getting the "best deal" for you, etc.--but I get it, everyone has to make a buck, so unless you're pretty saavy with working with slippery people, you'll probably pay more money for services rendered. I can honestly say that my experience with Earnhardt and Scott was exactly the opposite of what I expected. I went there with my parents and felt that from the getgo, we were treated with respect, not hurried to make a decision, given other options if not satisfied with something, and treated fairly in every aspect of buying a car. English is my parents' second language, so usually, I'm not just dealing with trying to get a fair deal, but I'm also keeping an eye out for how my parents are being treated. At times, people interpret an accent with stupidity, and unfortunately, in this day and age, it still happens. I can't count the number of times I've seen my parents disrespected or treated with disdain and impatience. Note, I do know this has nothing to do with the business of buying a product or getting the best deal, but it is something I care about, so I always factor integrity in. Consequently, doing things like buying a new car is usually a torturous experience for me, and having technologically challenged parents adds to the frustration as we're dealing with a new vocabulary as well--practically another new language. My experience was nothing like I expected and I was able to let my guard down, not try to remember what was discussed or "promised," not feel like I had to make a decision right away (typically manifested by the salesperson's difficulty in hiding impatience or irritation), not worry about asking questions that were already asked, not contemplate the hours I would need to spend on the computer to verify if I was getting a truly fair deal. Basically I was able to just focus on one thing--selecting a car that I was satisfied and happy with. It's truly refreshing to be able to do just that. Even bargaining for a deal that was satifactory for all was not stressful. I would definitely recommend this dealership to anyone looking for a new car and will go back there again for my next new car. The whole experience really was unbelievable and I certainly never take the time to write reviews that are as long as an essay--also unbelievable. More

administrative coordinator Scott and Andrew were very friendly and wonderful to work with. They were knowledgeable, honest and made this car buying experience truly great. Thank Scott and Andrew were very friendly and wonderful to work with. They were knowledgeable, honest and made this car buying experience truly great. Thank you for the impeccable service. More

One of the best experiences i've had in buying an auto. In a few words, no pressure even in the finance office, great price, Scott F. was very helpful & honest. I would buy from this dealer & salesman agai In a few words, no pressure even in the finance office, great price, Scott F. was very helpful & honest. I would buy from this dealer & salesman again. More