Ken Garff Kia Bell Road

My salesperson was Elena McNulty. She was very personable, hands on, direct and to the point. I felt as though she was an old dear family friend. She was very thorough! I appreciated how dilige personable, hands on, direct and to the point. I felt as though she was an old dear family friend. She was very thorough! I appreciated how diligent she was. When I came to the dealership I had to leave an hour later to pick my son up from the airport. Elena drove me to the airport to pick up my son then we drove back to the dealership and I was able to resume my transaction with purchasing a new car! More

This was without a doubt the BEST experience we have ever had in purchasing a new vehicle. There was absolutely no pressure from the salesman or upper management. They were very friendly and professional t had in purchasing a new vehicle. There was absolutely no pressure from the salesman or upper management. They were very friendly and professional throughout the process. My husband and I feel that we got the best deal ever from Earnhardt Kia dealership! More

We were going to have to surrender our van and these three men got us into two new cars and at less considerable money than we had been paying. They made the process easy, they were very pleasant and al three men got us into two new cars and at less considerable money than we had been paying. They made the process easy, they were very pleasant and all was done expeditiously. Our two new vehicles are beautiful and we are extremely pleased. More

Even though I didn't get the exact car I was shopping for (Rio 5door) I did end up with the cutiest car (Soul). I was a financing challenge and they were able to secure financing through Kia at a great for (Rio 5door) I did end up with the cutiest car (Soul). I was a financing challenge and they were able to secure financing through Kia at a great rate one I never expected. This is my third Kia from this dealer. Staff is all different then 6 years ago but all still have the same great customer service skills. Many thanks. More

David Bailey was an awesome help and great sale man. He got me the car i wanted at the price i wanted. I will tell my friends to buy from David. got me the car i wanted at the price i wanted. I will tell my friends to buy from David. More

This was the best car dealership experience I have ever had! I never once felt pressured or uncomfortable. I have had very negative experiences at other dealerships so I was a little nervous that I would g had! I never once felt pressured or uncomfortable. I have had very negative experiences at other dealerships so I was a little nervous that I would get into something I didn't want. The trade in value for my car was definitely fair and I got the payment right around what I needed it to be! They were all very friendly and I honestly didn't think they could get me a car around the price I wanted with the negative equity and credit rating I had. I would definitely recommend this place. Thank you David and everyone else I worked with! More

I HAD THE BEST TIME EVER BUYING MY KIA OPTIMA i was treated very well i got exactly wht i wnted dave n mike were really kool treated very well i got exactly wht i wnted dave n mike were really kool More

My initial experience at Earnhardt Kia was bumpy, but thanks to the intervention and outreach of both Scott Knaperek and Scott Feichtinger, my experience quickly turned positive. I was able to get a grea thanks to the intervention and outreach of both Scott Knaperek and Scott Feichtinger, my experience quickly turned positive. I was able to get a great quote which they held to throughout the process; no smoke and mirrors or bait and switch. On delivery day, Scott was out of town, and he handed me off to Elena McNulty for all the delivery details. This was not her sale, but even if it had been, she far exceeded my expectations for service, courtesy, patience, attitude, helpfulness. She may be one of the best in customer service I've ever encountered and I've met tens of thousands in my 40+ years of professional service. More

Vincent was very helpful, and I received good service. My first car-buying experience went very smoothly, and I am definitely loving my new car. first car-buying experience went very smoothly, and I am definitely loving my new car. More

When I arrived, Scott (the GM) greeted me personally and introduced me to David Bailey -- a new car sales associate. Dave was extremely personable and authentic. He spoke to me about my needs and then too introduced me to David Bailey -- a new car sales associate. Dave was extremely personable and authentic. He spoke to me about my needs and then took me out to look at vehicles. He showed me the differences between the Kia Sorentos and brought up some good points to think about. He was very knowledgable about the vehicles and their features and benefits. He was not pushy or condescending -- which as a woman I sometimes fall victim to. He offered to let me test drive multiple vehicles but I chose one. He had me go inside and wait for him to pull it up as it was over 100 degrees outside. He also gave me a cold bottle of water. He pulled up the vehicle and we took it for a test drive. All the while we spoke about the vehicle as well as some small talk to get to know each other. The GM, Scott worked hard to get my financing through since I have some challenges in my credit profile due to a series of unfortunate events. He was able to get me financed through a primary lender with a decent interest rate. He gave me fair trade in value for my vehicle (per Kelley BB). There was no haggling over price or payment. I was taken to see Ben in finance who walked me through everything and explained all of the warranty and service options to me. He was also very knowledgable and thorough. They washed the new Kia and filled the tank with gas. Dave took me over to service and introduced me to the service manager and also took me to the parts department. When finished, Dave helped me clean out my items from my trade and put them into my new Kia. The whole process took a couple of hours -- in previous experiences, I've spent 5 or 6 hours buying a car from other dealerships. It has been about 3 weeks since I purchased the Kia and Dave has called me two or three times to make sure that everything was going well and to see if I had any questions or concerns. I love my new Kia and I would buy another car from Dave at Earnhardt. Well done! More