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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
1,084 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 1,084 reviews
May 31, 2026
This was a difficult service as it is hard to chase down a scent. The service department did an outstanding job of working methodically through everything to determine the odor and then to rectify the situa a scent. The service department did an outstanding job of working methodically through everything to determine the odor and then to rectify the situation. Outstanding work More
by CoachL
Verified CustomerEmployees Worked With
Hugo Contreras
May 29, 2026
Thanks to Martin for your help and advice me about the situation for my car needs I appreciate it very much situation for my car needs I appreciate it very much More
by VASQUEZ10132018
May 24, 2026
I’ve always had a positive experience with this dealership. Service is swift and efficient. If I ever buy a new car again then this dealership would be my choice! dealership. Service is swift and efficient. If I ever buy a new car again then this dealership would be my choice! More
by marsha8961
Employees Worked With
May 24, 2026
Service was super communicative and solved all of the issues I had with my vehicle. issues I had with my vehicle. More
by asystole0
Employees Worked With
May 24, 2026
Love the attention that I got. James was very professional as were the rest of his staff. The actual sales process was smooth and efficient. James was very professional as were the rest of his staff. The actual sales process was smooth and efficient. More
by KRIS.OLEARYHAYES
Employees Worked With
James Porter the sales manager
May 21, 2026
Martin was an excellent service advisor. I was able to talk to the actual mechanic about my repeated concerns and felt reassured after talking to him. I think his name was Milo. I was to I was able to talk to the actual mechanic about my repeated concerns and felt reassured after talking to him. I think his name was Milo. I was told that a vendor would be there on Tuesday to fix my tape guard so I made the appointment for Tuesday .. He wasn’t there but Cynthia offered me a loaner and she would get it fixed and drive my car back to me. I live 90 mikes away. I decided to bring the car back but appreciated her concern. More
by PATTY.WERNER
