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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
1,084 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 1,084 reviews
March 23, 2026
My wife Naomi and I have purchased new cars before at Toyota, and our experience at Lexus in Santa Barbara is unmatched. The entire staff was amazing. Very relaxed vibe. Elijah was phenomenal. He was so Toyota, and our experience at Lexus in Santa Barbara is unmatched. The entire staff was amazing. Very relaxed vibe. Elijah was phenomenal. He was so patient and kind. My wife appreciated how sweet he was to her, and how comfortable he made us feel. We test drove 3 vehicles and decided on the 2026 IS350. I bought this car for my wife, and she couldn’t be happier. We live almost three hours from Lexus of Santa Barbara, but we would drive out here again to buy another Lexus. More
by mmageean
Verified CustomerEmployees Worked With
Elijah and Ezekiel
March 21, 2026
In perfect timing as soon as we got out of our car to begin looking around we were greeted by Gianni. He was very kind, he listened, made suggestions and made the whole experience a memorable day! I was begin looking around we were greeted by Gianni. He was very kind, he listened, made suggestions and made the whole experience a memorable day! I was very stressed and didn’t know what car I was looking for but found it that day. Everyone on the team was fantastic! I love my new car and am truly looking forward to working with Lexus of Santa Barbara. I visited several dealerships before landing on your lot and all I can say is people make the difference and the way you make them feel. My daughter Lily and I are looking forward to lots of road trips this summer and many years to come. We love our new car! Great job everyone! Thank you! More
by chewmando
Employees Worked With
Gianni
March 20, 2026
Dealership is not up to date with financial procedures. Did not give me correct information for trading in a lease. Did not give me correct information for trading in a lease. More
by DEEESKER
Employees Worked With
March 20, 2026
Abby was a terrific salesperson and made making my purchase so enjoyable! And Ezekiel (different spelling) made getting financing so easy. Thank you! purchase so enjoyable! And Ezekiel (different spelling) made getting financing so easy. Thank you! More
by Becka.L.Chester
March 19, 2026
I had a great experience with Emily my sales person she picked me up from the airport and took me to the dealership . She’s very nice.Everyone else was very nice as well. I would definitely go back there. picked me up from the airport and took me to the dealership . She’s very nice.Everyone else was very nice as well. I would definitely go back there. More
by standley.d
Employees Worked With
Emily Lopez
