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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

Overview
Employees
Reviews
Vehicles
4.7
1,084 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 1,084 reviews

March 05, 2026

Chris always takes great care of me. I drive from San Luis Obispo to have Chris' service More

by Robyn Flores
Recommend Dealer
Yes
Employees Worked With
Chris Williams
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March 04, 2026

The carwas exactly what I wanted and Gianni, Emily and Ezekiel were great to work with, More

by shopping1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gianni, Emily and Ezekial
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March 03, 2026

The dealer is so clean and gorgeous . The service was excellent and on time. The people are friendly and kindness. More

by toanytd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimi Tu
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March 03, 2026

Professional, friendly and honor agreements. Good and fair prices. Very customer oriented and seek to satisfy customer needs. More

by RAB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ren and Robin Tidd were exemplary
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March 03, 2026

Great experience. Personnel were professional, courteous and responsive , especially Emily Lopezan exceptional employee who made the entire experience enjoyable. More

by kechols2155
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Lopez
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March 02, 2026

We were received quickly. All work was completed at the time we were told. The car was delivered on time. More

by Richonmaui
Recommend Dealer
Yes
Employees Worked With
Mr. Tú
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March 02, 2026

Employees are polite and attentive to customers. The biggest problem is that there is no dealership in the San Louis Obispo area, Santa Maria and Nipomo areas. It is an ordeal to travel for servici More

by Richonmaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo
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Mar 16, 2026 -

Ken Garff Lexus of Santa Barbara responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Joe Langhans, General Manager joel@lexusofsantabarbara.com

March 02, 2026

Friendly service. Nice accomodations and wifi to work while waiting for vehicle to be serviced. More

by arekrut
Recommend Dealer
Yes
Employees Worked With
Hugo
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February 28, 2026

My experience was outstanding. James Porter, Ezekiel and Gianna truly treated us as VIP’s! More

by zansler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezekiel
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February 28, 2026

Very helpful with all maintenance and recall item. Easy to get in touch with when we needed Uber to bring us back. More

by Marnievisser
Recommend Dealer
Yes
Employees Worked With
Chris and Nicole
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