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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
502 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 502 reviews
July 24, 2025
Ken is a good guy who is also very professional in his job. One more word job. One more word More
by WISTCL
Verified CustomerEmployees Worked With
July 24, 2025
I received excellent customer service from the sales team at Ken Garfield Lexus of Santa Barbara. They treated me with utmost respect as they navigated me through the purchase of a used ES300h Lexus. I am qu at Ken Garfield Lexus of Santa Barbara. They treated me with utmost respect as they navigated me through the purchase of a used ES300h Lexus. I am quite happy to recommend this dealership to others. More
by dennisford57
July 22, 2025
Best car buying experience. Emily Lopez was amazing. Love my new Lexus 2025 NX 350 h! Emily Lopez was amazing. Love my new Lexus 2025 NX 350 h! More
by wattd222
July 21, 2025
The dealership was under construction so the amenities were not available. Understandable. Friendly, and courteous staff were not available. Understandable. Friendly, and courteous staff More
by Jwmdo
Employees Worked With
July 20, 2025
Jimi was extremely helpful and efficient in helping me with an issue with my car oil change offer I had purchased and it wasn’t logged in properly. He was professional and I appreciates his concern for m with an issue with my car oil change offer I had purchased and it wasn’t logged in properly. He was professional and I appreciates his concern for my individual problem which he resolved! I love Lexus of Santa Barbara! More
by Lewisbunch
Employees Worked With
Jimi
July 20, 2025
Bent backwards to fix the issues associated with the sale and delivery of our new car. and delivery of our new car. More
by mkazemimd
Employees Worked With
July 19, 2025
Always friendly, professional, and answered all questions. Car was done in record time. I was kept informed about the progress of the car. Great service! questions. Car was done in record time. I was kept informed about the progress of the car. Great service! More
by WGH3475
Employees Worked With
