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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
792 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 792 reviews
December 21, 2025
My experience at the dealership was excellent. Excellent service and customer service. The greeting was great and I was I specifically loved was that my deal was done in less than a few hours. Excellent service and customer service. The greeting was great and I was I specifically loved was that my deal was done in less than a few hours. More
by galan.321
Verified CustomerEmployees Worked With
Jonathan
December 20, 2025
Great customer care, very professional and knowledgable. Chris Williams does a great job. My only concern, which prevents me from giving 5 stars, is that the property is a little cramped in comparison with Chris Williams does a great job. My only concern, which prevents me from giving 5 stars, is that the property is a little cramped in comparison with other Lexus dealerships. Other than that a good experience. Thank you. More
by neilgavin
Employees Worked With
Chris Williams
December 19, 2025
Santa Barbara Lexus has always been good and have wonderful service department & excellent service team members to help and answer any questions wonderful service department & excellent service team members to help and answer any questions More
by gyfurukawa
Employees Worked With
Cynthia Martinez & Nicole
December 19, 2025
We were very pleased with Farrell and Jonathan and Ezequiel! They made every effort to get us the vehicle we wanted with the features we wanted-- and succeeded. Throughout the process they were profes Ezequiel! They made every effort to get us the vehicle we wanted with the features we wanted-- and succeeded. Throughout the process they were professional, thoughtful, patient, and courteous. They took the time necessary for us to feel confident about our purchase. We highly recommend them! We give them five stars. More
by souldr122
Employees Worked With
Farrell Odendhal and Jonathan Cruz and Ezequiel Maciel
December 19, 2025
Quick and easy to drop off. Get my service done. Washed my car, thank you Get my service done. Washed my car, thank you More
by wjcottriel
