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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

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Employees
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Vehicles
4.8
736 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 736 reviews

November 21, 2025

My advisor, Chris is always kind and gracious. He’s the reason I continue to use the Santa Barbara dealership. More

by MOZMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Nicole
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November 21, 2025

Excellent service & great Sales Team! Hugo did a fantastic job on setting up a driver to help me get home. More

by CAROLESPINDOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
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November 20, 2025

Such a helpful, and human experience. Jonathan did a great job and we will absolutely be coming back to Lexus More

by alexandra.bishay
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
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November 18, 2025

Very pleasant and professional Convenient location. Love to visit the showroom although love my GS and love Lexus. More

by ALECCHAMBERS1
Recommend Dealer
Yes
Employees Worked With
Martin on pickup someone else on drop off
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November 17, 2025

Easy to schedule and work out having my neighbor take care of it when I was out of town! More

by suptdiane
Recommend Dealer
Yes
Employees Worked With
Minh
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November 16, 2025

Jonathan was great during the sales process, listen to what I wanted and let me process different options. However I was promised weather mats as part of the deal and have yet to receive them, first they More

by K Nordstrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
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November 16, 2025

Everything went as expected. Everyone was very professional, courteous and accommodating. Overall a pleasant experience. More

by KarenLey22
Recommend Dealer
Yes
Employees Worked With
Hugo
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November 15, 2025

Inspection. Frank assessment of options. Advice Williams was honest, candid, and directed me in the most optimum choice and did not muscel me to throw good money More

by tadrusso
Recommend Dealer
Yes
Employees Worked With
Williams
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November 15, 2025

Deal did not go as planned. Was told price would be 20k out the door, turned out to be 21K plus. Was told would have a new car 6 year warranty, turned out to be not true.. More

by WJCRISS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2025

Everything was great. I wished I had known I could have had a loaner car so I could go shop and eat. More

by WILKANOSKI
Recommend Dealer
Yes
Employees Worked With
Martin
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