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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.8
502 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 502 reviews

July 24, 2025

Ken is a good guy who is also very professional in his job. One more word More

by WISTCL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nora Halstead
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

I received excellent customer service from the sales team at Ken Garfield Lexus of Santa Barbara. They treated me with utmost respect as they navigated me through the purchase of a used ES300h Lexus. I am qu More

by dennisford57
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gianni Madrical Sales Consultant
July 22, 2025

Best car buying experience. Emily Lopez was amazing. Love my new Lexus 2025 NX 350 h! More

by wattd222
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Efrain Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lopez
July 21, 2025

The dealership was under construction so the amenities were not available. Understandable. Friendly, and courteous staff More

by Jwmdo
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Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Jimi was extremely helpful and efficient in helping me with an issue with my car oil change offer I had purchased and it wasn’t logged in properly. He was professional and I appreciates his concern for m More

by Lewisbunch
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jimi
July 20, 2025

Good service, took care of me. The dealership was under construction during my last visit but they accommodated me just fine. More

by beefstrognenoff
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Recommend Dealer
Yes
Employees Worked With
Jimi Minh
July 20, 2025

Bent backwards to fix the issues associated with the sale and delivery of our new car. More

by mkazemimd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Chris is an excellent service advisor. Keeps customer informed and ensures service is completed on time. More

by bkurashima
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christopher, Service Advisor
July 20, 2025

Martin was very courteous and professional, plus answered my questions. The technicians did a great job servicing my RX350. Good job! More

by KENTHOMPSON
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Recommend Dealer
Yes
Employees Worked With
Martin Alvardo
July 19, 2025

Always friendly, professional, and answered all questions. Car was done in record time. I was kept informed about the progress of the car. Great service! More

by WGH3475
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tony Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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