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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
1,084 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 1,084 reviews
May 20, 2026
"I can't say enough good things about the team here at Lexus in Santa Barbara. Cynthia took good care of me. From the moment I walked in, the staff was friendly and accommodating. The quality of their wor Lexus in Santa Barbara. Cynthia took good care of me. From the moment I walked in, the staff was friendly and accommodating. The quality of their work is exceptional, and I'll definitely be coming back." More
by MALDONADO.MELISSA
Verified CustomerEmployees Worked With
Cynthia/ Martin
May 17, 2026
Martin was extremely helpful and provided amazing service. He recommended the services we should get fixed after an oil change and made it happen the next day providing us a loaner car. service. He recommended the services we should get fixed after an oil change and made it happen the next day providing us a loaner car. More
by donnahealthnutSOS
Employees Worked With
Martin
May 16, 2026
Jonathan was excellent. Thank you so much for making it such a great experience. I will be back! I highly recommend going to Lexus of Santa Barbara! Thank you so much for making it such a great experience. I will be back! I highly recommend going to Lexus of Santa Barbara! More
by Pamela Thomas
Employees Worked With
Jonathan
May 15, 2026
Martin was an excellant service administrator. He kept me informed at every service completion of my vehicle. Having the loaner vehicle was especially convenient and easy to accomplish. He kept me informed at every service completion of my vehicle. Having the loaner vehicle was especially convenient and easy to accomplish. More
by terri.kaslow
Employees Worked With
Martin
May 12, 2026
Jimmy is an excellent representative, everytime I go to service my car I always choose him beacuse of his excellent customer service and his knowledge about what my needs are.. service my car I always choose him beacuse of his excellent customer service and his knowledge about what my needs are.. More
by DIJACA070982
Employees Worked With
Jimmy
May 11, 2026
I appreciate the staff and the service went well. I appreciate having a loaner car while mine was being serviced. I appreciate having a loaner car while mine was being serviced. More
by Helens55
May 11, 2026
Have used this dealership since it opened. I feel they are knowledgeable, fast, and trustworthy. This time, I had Martin, and he was terrific! I also like Chris a lot. I feel they are knowledgeable, fast, and trustworthy. This time, I had Martin, and he was terrific! I also like Chris a lot. More
by JCS61
Employees Worked With
