Ken Garff Lexus of Santa Barbara

Lexus buying experience What a truly nice Lexus dealership to visit and do business with. We were greeted at the door from both the sales consultant Tony Rucker and the GM A What a truly nice Lexus dealership to visit and do business with. We were greeted at the door from both the sales consultant Tony Rucker and the GM Alex Ayyoub, First impression is key with me, if you like the vibe you definitely want to do business with them which we did. No pressure easy dealing, We purchased a 2018 ES350 and could not be happier. The car was delivered all the way to PISMO BEACH clean full tank of gas and ready to go. Wow! what an experience. We will return... More

Great service by Robin Robin took time to learn her customer and adapt to our needs Thanks so much for being so efficient and concise in making a smooth transaction Andrew Robin took time to learn her customer and adapt to our needs Thanks so much for being so efficient and concise in making a smooth transaction Andrew and Yancey More

Always happy with their service Edward is always very friendly, very honest and helpful. I never feel like I'm being taken advantage of by the dealer with unnecessary services. If th Edward is always very friendly, very honest and helpful. I never feel like I'm being taken advantage of by the dealer with unnecessary services. If there are additional services needed, Edward tells me which is a priority and I appreciate that. I don't feel like I'm going in for an oil change to come out spending an additional few hundred bucks on a service that wasn't needed etc. Lexus is wonderful. More

A long drive for great service We traveled from Orange County to Santa Barbara to buy a pre-owned Lexus that was just what we were looking for. Aaron took very good care of us, we r We traveled from Orange County to Santa Barbara to buy a pre-owned Lexus that was just what we were looking for. Aaron took very good care of us, we receive a great deal and it was a memorable experience. I look forward to just visiting the dealership and especially Aaron and Sam the next time we're in SB! More

Best experience I have ever had in a dealership! We were so fortunate to have met salesman Mike. He is so knowledgeable about Lexus and so helpful throughout the entire process. He never pushed whi We were so fortunate to have met salesman Mike. He is so knowledgeable about Lexus and so helpful throughout the entire process. He never pushed which made us really want to work with him. We left the lot without purchasing but kept in touch with Mike and a week later we came back to purchase my car and got exactly what I wanted! In the past we had always dreaded having to walk into a car dealership, because of pushy desperate salesman that knew nothing about what they were selling, but this was a great experience with Mike his knowledge and light approach. I LOVE MY CAR! Thank you Mike! Your the best! More

Five star rating I have nothing but good things to say about this dealership. Our sales person, Tony, was helpful and well-informed. Knowledgeable about the product an I have nothing but good things to say about this dealership. Our sales person, Tony, was helpful and well-informed. Knowledgeable about the product and went out of his way to pick us up from home so that we could take delivery of our new car. The service department is equally good. Overall a fabulous experience and I have no problem recommending this dealership to anyone interested in purchasing a Lexus. More

Great Service Purchased a new 2018 ES 350 from Tony Rucker. We began thinking about the car purchase due to talking with Tony while in for a tire replacement on ou Purchased a new 2018 ES 350 from Tony Rucker. We began thinking about the car purchase due to talking with Tony while in for a tire replacement on our 2017 ES. We had a large nail which destroyed the tire. Phuong helped us with the replacement of the tire. Always excellent service from the service department. We normally deal with Derek Bishop on routine service and both service reps are excellent. We returned later to talk with Tony and decided to trade in our 2014 Lexus for a 2018 Lexus. We are extremely pleased with the new car as well as our 2017. Tony helped us with both transactions and is very knowledgeable on the technology and operation of the features. More

Outstanding Service Once again DCH Lexus of SB has been outstanding in their service. Thank you to Efrain Lopez and his team, including all the mechanics (Tony Carbajal) Once again DCH Lexus of SB has been outstanding in their service. Thank you to Efrain Lopez and his team, including all the mechanics (Tony Carbajal) for taking care of my car and making sure I'm safe. More

Exceptional service Edward went above & beyond to make my service call exceptional; from check-in to pick-up. He kept by abreast of everything going on and made sure ever Edward went above & beyond to make my service call exceptional; from check-in to pick-up. He kept by abreast of everything going on and made sure every detail was perfect before picking up my vehicle. More

Great customer service They were very friendly easy to work with without pressure. Every one had the same attitude I felt I could change my mind anytime and they would help They were very friendly easy to work with without pressure. Every one had the same attitude I felt I could change my mind anytime and they would help me all over again without pressure to add unnecessary items to my purchase. More