Ken Garff Lexus of Santa Barbara

Professional, quality service I had heard many positive reviews about DCH Lexus of Santa Barbara and dropped in to look at a CT 200h. I then worked with Glauco Pergolizzi and Tony I had heard many positive reviews about DCH Lexus of Santa Barbara and dropped in to look at a CT 200h. I then worked with Glauco Pergolizzi and Tony Rucker on the sales side and with Mark White and Michael Weinzimmer on some finance/leasing matters. I received a very fair trade in on my MINI and the entire transaction was a pleasure. More

Car buying made easy I have purchased and leased several vehicles over the years; the experience at DCH Lexus SB was particularly easy and efficient. Michael Lampkin was a I have purchased and leased several vehicles over the years; the experience at DCH Lexus SB was particularly easy and efficient. Michael Lampkin was a very interactive salesperson who responded quickly to E-mails and phone calls. He was very flexible and willing to work around my schedule and always ensured that I was in and out of appointments on time. It was especially convenient being able to negotiate terms by E-mail rather than waste hours sitting at the dealership (which is what I've usually encountered at other dealers). I was very satisfied at the purchase price we agreed upon for my new NX 200t. I think the Lexus is one of the best manufacturers on the road and the owner services and benefits are a perfect complement. I look forward to servicing my vehicle at DCH Lexus SB for years to come. More

Extremely disappointing for a Lexus dealer As current owner of an LS400 and IS300 I was happy to hear there would finally be a dealer in Santa Barbara, so I didn't have to drive to horrible an As current owner of an LS400 and IS300 I was happy to hear there would finally be a dealer in Santa Barbara, so I didn't have to drive to horrible and shady dch Lexus of oxnard where i was sold a GS with odometer fraud. So to hear the Santa Barbara dealer was also owned by dch I was optimistic that maybe this locations service would be on a higher standard because of the level of clientele in Santa Barbara but then i got there it was clearly a smaller mini clone of the oxnard dealer with even some of the same shady faces from the oxnard dealer with the same unlexus like customer service. I allways try to get thru to parts or service department which is pretty much impossible because its only one person running both departments apparently so the only way to get thru is if u call and yell at the operator and demand to speak to somebody and not be but on hold forever. And even if you do get thru they're too busy or never have any parts in stock they will just tell you its discontinued, but if I go on eBay I can find the parts im looking for brand new from plenty if other Lexus dealers shipped to my door. I would not recommend this dealer for anything if you want the true Lexus experience its worth it to make the trip to Lexus of Beverly Hills where I have had many great experiences, or even longo Lexus in elmonte is better. More

I was meant to come to DCH, the Utmost Dealership I was looking for a formerly owned Lexus SUV and went online to find DCH. Abby Gaetz in Sales took my phone call and answered my questions and encour I was looking for a formerly owned Lexus SUV and went online to find DCH. Abby Gaetz in Sales took my phone call and answered my questions and encouraged me to come down. I found the perfect car and she and Steve Garcia in Management helped with the final details of the sale. I would highly recommend this dealership for all the above reasons based on my rating. I was in good hands throughout my entire experience. The Sawyers from Arroyo Grande. More

Just looking LOL ARE NAME IS ABEL AND MARY PARTIDA WE WENT FOR A DRIVE AND STOPPED TO LOOK AT THE NEW LEXUS UPON LOOKING WE RAN INTO ABBY SHE WAS FRIENDLY AND VERY KN ARE NAME IS ABEL AND MARY PARTIDA WE WENT FOR A DRIVE AND STOPPED TO LOOK AT THE NEW LEXUS UPON LOOKING WE RAN INTO ABBY SHE WAS FRIENDLY AND VERY KNOWLEDGEABLE ON ALL OUR QUESTIONS SO NOW WE HAVE A NEW 2015 LEXUS THANK YOU ABBY. SINCERELY PARTIDA'S. More

Great Experience! Michael Lampkin and Michael in finance were great to deal with! The transaction was excellent and I would recommend Michael and this dealership to an Michael Lampkin and Michael in finance were great to deal with! The transaction was excellent and I would recommend Michael and this dealership to anyone! More