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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

4.7
1,084 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 1,084 reviews

April 06, 2026

Helpfull, friendly, all know'g in business re: cars. I love Lexus! Reliable, safety & fashionable... More

by ROMARW
Recommend Dealer
Yes
Employees Worked With
N
April 06, 2026

Great customer service, knowledgeable. Gianni was so helpful and I never felt pressured. They made the entire process feel easy and I felt fully supported by the entire team. More

by ycalhoun
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gianni, finance, ferrel
April 06, 2026

Excellent service as always. Great communication and prompt completion of work. Will definitely return. Thank you More

by PKELLY8
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Valet department
April 04, 2026

i’m very happy with the service I got last week at Lexus of Santa Barbara. It was a lot of work and it was completed on time and the car is running. Great I appreciate it. Thank you Warren gay More

by WGAY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jimi tu
April 04, 2026

My service was excellent. Chris thought of all details. In the end, my car was perfect. More

by Janets1043
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Recommend Dealer
Yes
Employees Worked With
Chris Williams
April 03, 2026

Very Friendly, helpful and knowledgeable service department and good attention to all my questions and requests. More

by SUZANNE120
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Martin
April 03, 2026

Wow! What an amazing experience at Lexus of Santa Barbara! 3 days ago I leased a 2026 RZ 450 And it was love at first sight! Ren, Gianni, James, and Robin More

by pryan4591
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ren, Gianni and Robin
April 03, 2026

Routine maintenance went smoothly. Martine was professional and competent. My concerns were all addressed well. More

by KARENHARTFIELDSB
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Martine
April 01, 2026

Friendly, efficient and seemingly trustworthy. Also willing to work with my tight schedule requirements. Happy. More

by LEC3805
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Tidd, Juan Valeriano, and Farrell
April 01, 2026

Outstanding service and great customer service representatives. Fast and reliable team. Martin was fantastic ! Great waiting area during service. More

by a guy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Martin
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