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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
1,084 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 1,084 reviews
Verified Customer
April 06, 2026
Great customer service, knowledgeable. Gianni was so helpful and I never felt pressured. They made the entire process feel easy and I felt fully supported by the entire team. Gianni was so helpful and I never felt pressured. They made the entire process feel easy and I felt fully supported by the entire team. More
by ycalhoun
Employees Worked With
Gianni, finance, ferrel
April 04, 2026
i’m very happy with the service I got last week at Lexus of Santa Barbara. It was a lot of work and it was completed on time and the car is running. Great I appreciate it. Thank you Warren gay of Santa Barbara. It was a lot of work and it was completed on time and the car is running. Great I appreciate it. Thank you Warren gay More
by WGAY
Employees Worked With
Jimi tu
April 03, 2026
Wow! What an amazing experience at Lexus of Santa Barbara! 3 days ago I leased a 2026 RZ 450 And it was love at first sight! Ren, Gianni, James, and Robin What an amazing experience at Lexus of Santa Barbara! 3 days ago I leased a 2026 RZ 450 And it was love at first sight! Ren, Gianni, James, and Robin were an incredible team to work with! An art. Although I had gotten other vehicles from this dealership, I had never seen the group effort to ensure that I got the vehicle that I really wanted. They ended up getting the car from Colorado! Now that's customer service! I received a very thorough orientation to all of the technology and Robin was terrific in working with me on my lease! Truly showed service excellence! More
by pryan4591
April 01, 2026
Outstanding service and great customer service representatives. Fast and reliable team. Martin was fantastic ! Great waiting area during service. representatives. Fast and reliable team. Martin was fantastic ! Great waiting area during service. More
by a guy
Employees Worked With
Martin
