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DCH Lexus of Santa Barbara - Service Center

Santa Barbara, CA

4.9
171 Reviews

171 Reviews of DCH Lexus of Santa Barbara - Service Center

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July 04, 2025

Thanks to the fantastic team at Santa Barbara Lexus for another great service experience. Great people, keeping great cars going as if they were just out of the factory. More

by DAVIDWGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Cynthia Martinez, Nicole Tidd
July 02, 2025

The service team is very friendly and professional. They are also very knowledgeable. and they follow up on questions. More

by nazihchibbani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo, Nicole
July 02, 2025

The service team is very friendly and very knowledgeable. It's easy to schedule and appointment, onsite, or online. But the AI assistance for scheduling is not accurate. More

by nazihchibbani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo, Nicole
July 02, 2025

Martin was very friendly and always attentive. Although he didn’t offer any amenities. Great customer service. More

by jjvazquezg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
June 30, 2025

Check in staff good . Service people changed all of my settings- horrible!!! the last thing a customer wants is to have all their personal settings More

by kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Good service in Santa Barbara. I wish though that they would come get my car in San Luis. More

by SPARTANBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vu
June 29, 2025

The service could not have been better from free shuttle service to clean car wash and up to date status. Great place! More

by matthew.johnson9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
June 29, 2025

Friendly and helpful. Made sure car was ready on time. Located close to my home. More

by LJALABA
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher willia
June 27, 2025

My experience with Lexus was great as usual. My car was serviced promptly and and I appreciate they give it a wash. The courtesy driver was also very polite and friendly. More

by SUSANNUNNLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Alvarado
June 27, 2025

They were real friendly, communication was easy, and when i got my car back the car ran real smoothly. More

by KGIM1912
Recommend Dealer
Yes
Employees Worked With
Hugo.
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