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DCH Lexus of Santa Barbara - Service Center

Santa Barbara, CA

4.8
211 Reviews
Call Service Center (805) 979-3600

211 Reviews of DCH Lexus of Santa Barbara - Service Center

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July 27, 2025

Chris, my service tech, is very responsible and consciences. Good availability for service appointments. I recommend. More

by PBOHLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
July 27, 2025

1-year service appointment. Said they rotated the tires, but did not. The excuse for not doing it was lame: The mechanic forgot he rotated the tires and, after a "test drive," r More

by DB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other & Other
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Jul 28, 2025 -

Ken Garff Lexus of Santa Barbara responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Joe Langhans, General Manager joel@lexusofsantabarbara.com

July 26, 2025

Martin did a great job. I undesrtand that due to construction, it was a not bsuiness ususal More

by meurling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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July 26, 2025

I was able to set up an appointment for next day, which i was not expecting. More

by miyukinakano_miyukin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
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July 26, 2025

Excellent service. Be there again pn my nxt services. Highly recommended to my friends w/ Laxus cars. More

by Teofilo Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 26, 2025

Hugo who helped me was very efficient and helpful person I recommend this dealer a 100 %. More

by SALVADORMARTINEZ2740
Recommend Dealer
Yes
Employees Worked With
Hugo contreras
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July 25, 2025

Thus far is convenient to have my car serviced locally. Have had three different service personnel that I had to contact with my vehicle getting serviced. More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams-Service Advisor
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July 24, 2025

Chris, in service, always takes great care of us and our Lexus. He communicates if there are any issues and follows up where needed. More

by lynn30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
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July 24, 2025

Ken is a good guy who is also very professional in his job. One more word More

by WISTCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nora Halstead
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2025

The dealership was under construction so the amenities were not available. Understandable. Friendly, and courteous staff More

by Jwmdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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