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DCH Lexus of Santa Barbara - Service Center

Santa Barbara, CA

4.8
211 Reviews

211 Reviews of DCH Lexus of Santa Barbara - Service Center

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July 20, 2025

Jimi was extremely helpful and efficient in helping me with an issue with my car oil change offer I had purchased and it wasn’t logged in properly. He was professional and I appreciates his concern for m More

by Lewisbunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimi
July 20, 2025

Good service, took care of me. The dealership was under construction during my last visit but they accommodated me just fine. More

by beefstrognenoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimi Minh
July 20, 2025

Chris is an excellent service advisor. Keeps customer informed and ensures service is completed on time. More

by bkurashima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher, Service Advisor
July 20, 2025

Martin was very courteous and professional, plus answered my questions. The technicians did a great job servicing my RX350. Good job! More

by KENTHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Alvardo
July 19, 2025

Always friendly, professional, and answered all questions. Car was done in record time. I was kept informed about the progress of the car. Great service! More

by WGH3475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carbajal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

They did a very good job and it was a very good price. I will probably go back if they have the same special again sometime. More

by RFERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
July 19, 2025

Oil change took longer than I expected. After 3 hours I had to call to ask if ithe car was ready. It seems like a loaner car is never available. More

by willzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Everything went great from start to finish! Super friendly and awesome service. Will be coming back for future services. More

by Shellby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimi & Martin
July 18, 2025

We always receive topnotch service at Ken Garff Lexus of Santa Barbara. They are highly professional in all our dealings with them. More

by Bob Schwenoha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Nicole Tidd
July 18, 2025

Courteous, took time to answer concerns and questions, friendly, gave me percentage off for appropriate parts and service. More

by HAWSJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Alvarado
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