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DCH Lexus of Santa Barbara - Service Center

Santa Barbara, CA

4.8
211 Reviews

211 Reviews of DCH Lexus of Santa Barbara - Service Center

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July 17, 2025

Chris Williams is the best service dept. agent I've ever worked with. Please add his name to the service dept. list. More

by marilyn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
July 17, 2025

I love the service department. All of the representatives are excellent and truly think of the customer. More

by OYABUN.MEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Thank you for your service, great like always my family loves it, Martin did a great work More

by Pedro S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
July 14, 2025

Chris Williams is absolutely the best service manager in Santa Barbara! We have been working with him for years and regardless of how bad the news is about the car, he’s understanding. His detailed explana More

by PS117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
July 14, 2025

He had great customer service skills as well as created a comfortable trusting environment. thank you. More

by NAHIBE RAMADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
July 13, 2025

Excellent service. Martin was great to work with. I highly recommend the Lexus dealer to friends. More

by BJASON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Great experience, really like Martin and Nicole they were professional and took the initiative to help me. More

by 3222704585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Alvarado, Nicole Tidd
July 12, 2025

As always, myt six-month service visit was perfect. Chris Willianms, as always was professional, friendly, and always trying to make my visit as fast and efficient as possible (sinsce I wait for my ca More

by ARNOLDJSHAPIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
July 12, 2025

Very polite and timely. For a low mileage car, it was a very expensive visit. More

by RAYDINGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phuong Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Great professional service and very helpful. explained everything and friendly. Will be back for Hugo was great. More

by WGH3475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Contreras
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