Ken Garff Long Beach Honda

Liars waste of time and false promises Very dissapointed with this dealership I made a True Car price through the True Car app to get the best price on a civic lx because I wanted to trade Very dissapointed with this dealership I made a True Car price through the True Car app to get the best price on a civic lx because I wanted to trade in my Kia Forte, on Thursday april 27th I got a call from Denise Ponce internet service worker I explained her my situation over the phone from start to end in order for me not to step inside the dealer and waste my time she still promised me they were going to help me trade in my car for a new civic lx, so since I was promised I was going to be helped I went in, they did an appraisal on my car through kelly blue book and they only wanted to offer me 10 grand for it when I had already done my homework through kbb and I was offered 11600 for it, 10 grand are you kidding me and they say they work with kbb, I still went in there for a false promise wich they couldnt keep and wasted my time at the end I dont loose anything I keep my car but they dont get to sell one more I dont loose, they do a new customer that was willing to get into a new car, I will never go to this dealer again screw them there are a lot more dealers out there More

Got the car I’ve wanted forever! My salesman, Ossy, worked his tail off to get me the vehicle I wanted. Thank you, Ossy!! Despite challenging credit & being upside down on my trade-in My salesman, Ossy, worked his tail off to get me the vehicle I wanted. Thank you, Ossy!! Despite challenging credit & being upside down on my trade-in, I got the car I’ve wanted for years! More

Be Ready to get your time wasted! I found a vehicle on Kelley Blue Book that I was interested in. I sent an email to see if the vehicle was still available. They quickly contacted me I found a vehicle on Kelley Blue Book that I was interested in. I sent an email to see if the vehicle was still available. They quickly contacted me and let me know that it was. I let them know on the phone that I had only a cash amount to work with and nothing else. They said that that was fine and to come on in! I drove hours to get there and once there they said that they couldn’t work with the price I had stated. The manager came and just said flat “No.” They didn’t feel bad at all that we were told yes over the phone. Nor did they try to work with me while I was there. Really terrible customer service by the manager. The salesperson was awesome and friendly. The manager just wouldn’t budge or offer alternatives even. More

Excellent customer service very helpful staff my sales rep Martin was excellent. Very friendly crew members. My overall experience was excellent from when it started to when I very helpful staff my sales rep Martin was excellent. Very friendly crew members. My overall experience was excellent from when it started to when I left the door. I will definitely come back in the near future to buy another Honda More

Leasing David and Mike they were very professional and best customer service that I had from car dealer or in genearl they were the best of the best David and Mike they were very professional and best customer service that I had from car dealer or in genearl they were the best of the best More

Quick ad fast service Vey good service....and quick deals...the way we planned...thx...for helping..me buy my car...hope we see you guys soon for another buy or lease..thx Vey good service....and quick deals...the way we planned...thx...for helping..me buy my car...hope we see you guys soon for another buy or lease..thx More

Incredible Customer Service in Service and Sales Departments I had a great experience with both the Service and Sales departments at Long Beach Honda!! Bryan in the Service department always go beyond “his call I had a great experience with both the Service and Sales departments at Long Beach Honda!! Bryan in the Service department always go beyond “his call of duty”!! Bryan is a great listener and does his best to go beyond meeting your expectations!! He is always friendly and respectful. Your car is in good hands when you leave it with Bryan!! Gilbert in Sales listen to my family’s needs and took his time explaining several options without any sales pressure to make a decision. It was a great buying experience!! I highly recommend Long Beach Honda!! More

Experience Everyone was very helpful and professional. I highly recommend this dealership because they work with you and ensure that you leave with the car of yo Everyone was very helpful and professional. I highly recommend this dealership because they work with you and ensure that you leave with the car of your dreams and the best deal overall. More

Helpful Honda Guys I'm a 62 year old female who has had my share of headaches from negative or so-so experiences with car dealers. But after purchasing a vehicle at Lon I'm a 62 year old female who has had my share of headaches from negative or so-so experiences with car dealers. But after purchasing a vehicle at Long Beach Honda, I know the true meaning of the Helpful Honda Guys slogan that I have seen in television commercials. I was able to breathe a sigh of relief because I didn't feel like I was being "tricked" when discussing my options and negotiating a fair price for my vehicle purchase. The staff was absolutely wonderful! I even got a better deal than I expected. Professional, friendly, patient, honest and not overbearing are just some of the attributes I look for when entering a dealership. Long Beach Honda exceeded my expectations. I have a new slogan... Honda Has A Heart. You can pay me later for that one. More

Great place. Great deal. Great dealership. Very professional. Care about customer satisfaction and experience. I got my second car from the same dealership place. Great deal. Great dealership. Very professional. Care about customer satisfaction and experience. I got my second car from the same dealership. Nice place to shop for a new car. More