Ken Garff Mercedes-Benz of Salt Lake City

Excellent customer service with genuine care for customers. Mercedes Benz has a great service department. Vivian Montes provided excellent customer service by providing a smooth and easy trip to the customers. Mercedes Benz has a great service department. Vivian Montes provided excellent customer service by providing a smooth and easy trip to the dealership! More

Best experience I’ve had with service Chris eddington was fantastic to work with he went above and beyond was fantastic to work with he went above and beyond More

Garrett was great! Welcoming and efficient, would recommend him to anyone! Thank you very much Welcoming and efficient, would recommend him to anyone! Thank you very much More

Mercedes-Benz of Salt Lake City is exceptional. I've purchased 2 vehicles here, and both times the experience was superb. They go above and beyond. After hours deal close and vehicle pickup for one I've purchased 2 vehicles here, and both times the experience was superb. They go above and beyond. After hours deal close and vehicle pickup for one, and full fair market trade in values on both cars. One car was brand new, and the other was a four year old certified pre-owned. The pre-owned car was below book value, and the new car was MSRP. More

Our first time buying a car online. Eric was super patient with our questions. He sent us some videos to answer our specific questions, and to do a virtual walk through of the car - b Eric was super patient with our questions. He sent us some videos to answer our specific questions, and to do a virtual walk through of the car - being very thorough and candid with this used car. Great service all around. More

They kept me updated and provided good information The communication was great regarding my vehicle communication was great regarding my vehicle More

Everything went smoothly. Communication was abundant and clear. Quite was provided promptly. Braiden made sure I had a loaner vehicle while mine was being serviced. Communication was abundant and clear. Quite was provided promptly. Braiden made sure I had a loaner vehicle while mine was being serviced. More

I received good service and my car was ready to be picked up when I returned. up when I returned. More

Vivian has to be one of the best in the entire Mercedes organization. I’ve dealt with several Mercedes dealers in my lifetime and nobody has ever been better or equal to Vivian. organization. I’ve dealt with several Mercedes dealers in my lifetime and nobody has ever been better or equal to Vivian. More

I received respectful care and advice and my car was well cared for, too. Excellent. cared for, too. Excellent. More